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Moss Reviews

http://www.moss.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

9,294

1,062

336

260

638

11,590

ratings over the past year

154,436 out of 154,428 reviews
Trusted Customer
12 years ago
Date of purchase: 21/06/2012
Very good
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Trusted Customer
12 years ago
Date of purchase: 21/06/2012
Easy to order, good product range and speedy delivery. The only issue was no reply to my email request for product information
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Trusted Customer
12 years ago
Date of purchase: 21/06/2012
Price and delivery
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Trusted Customer
12 years ago
Date of purchase: 20/06/2012
Really quick service.
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Trusted Customer
12 years ago
Date of purchase: 21/06/2012
Excellent service
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Moss Bros
Moss
12 years ago
Thank you for your feedback, we will take your comments on board for the future. Kind regards Moss Online Customer Care
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Trusted Customer
12 years ago
Date of purchase: 20/06/2012
Excellent service from the Moss online team especially Jessica Soares (E-Commerce Customer Service Assistant) who was very friendly and helpful when I needed a pocket square for my son's prom next day
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Trusted Customer
12 years ago
Date of purchase: 18/06/2012
Excellent service and brilliant delivery timing a 1 hour slot text to me and it came within that. very good
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Trusted Customer
12 years ago
Date of purchase: 14/06/2012
Very efficient and effective service. Notifications for the order and delivery by email and text (down to the hour of delivery) is excellent customer service.
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Trusted Customer
12 years ago
Date of purchase: 20/06/2012
kept well informed
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Trusted Customer
12 years ago
Date of purchase: 20/06/2012
The delivery charge for a tiny handkerchief is excessive. Your competitors offer free delivery to stores.
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Moss Bros
Moss
12 years ago
You have raised two very valid points. We now offer delivery to selected stores and plan to make this option available at a larger number of stores in the near future. We are reviewing the delivery options for smaller items. Thank you for your feedback, we will take your comments on board for the future. Kind regards Moss Online Customer Care
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
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020 7447 7200
8 St John's Hill, Clapham Junction, London, SW11 1SA, Surrey, SW11 1SA, United Kingdom
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.