Item did not arrive when requsted even though I payed for next day delivery and was well with within the timescales.
Moss Bros
Moss
11 years ago
Making sure that your order reaches you promptly and when expected is one of our top priorities. We are sincerely sorry to hear that we have let you down on this occasion and I must assure you that this experience is certainly not indicative of our service as a whole.
A complaint has been raised with our courier service and we will do everything possible to avoid something like this happening again. We will be in touch to offer our assurances.
Kind regards
Moss Online Customer Care
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Trusted Customer
12 years ago
Date of purchase: 19/04/2012
Easy to order and a quick delivery.
Product reviews
Fantastic. I got a £250 jacket for £79. Bargain.good quality, well made and a great look.
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Trusted Customer
12 years ago
Date of purchase: 15/04/2012
Very satisfied with the service
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Trusted Customer
12 years ago
Date of purchase: 29/04/2012
Excellent delivery time, great service. Will always use for future orders of work shirts.
Product reviews
Only wore once and straight away a rip appeared near the buttons.
Looks good and wore well.
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Trusted Customer
12 years ago
Date of purchase: 24/05/2012
Quick service.
Product reviews
wrong size ordered so needed to be returned.
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Trusted Customer
12 years ago
Date of purchase: 05/04/2012
Excellent Service. Troy at Meadowhall was very efficient and kept me in touch with the progress of my suit - Thank you
Product reviews
Excellent - I would recommend and in the future use the service again.
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Trusted Customer
12 years ago
Date of purchase: 01/05/2012
Generally good and responsive although I had to return one item and despite receiving confirmation that the item has been received and the refund is being processed, i am yet to receive this.
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Trusted Customer
12 years ago
Date of purchase: 29/05/2012
Very wick and efficient delivery.
Trusted Customer
12 years ago
Very quick and efficient service
Product reviews
Product of a very high standard at a very reasonable price.
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Trusted Customer
12 years ago
Date of purchase: 17/05/2012
Fast delivery and excellent communications from courier
Product reviews
Tight around the thigh and knee making them uncomfortable and a poor fit compared to the black trousers even though they are supposed to be the same size and style.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.