Thank you very much for your feedback.
Westgate are independent from us and so I am afraid I cannot look into your horses results myself as they are private to you. We usually receive very positive reports of their services though so it is unusual for you not to have received your results yet.
Please do contact them via - info@westgatelabs.co.uk or 01670 791994, they are a friendly bunch and I am sure they'd be very happy to help.
Kind regards and thank you again for your time, Ellie