Good Afternoon Peter,
Thank you for your email.
I am extremely sorry for the delay in delivery. I can understand how upsetting this can be. We have reported the delivery our courier and we will take active measures to ensure this does not happen moving forward. I can see that the parcel has now been delivered to you. Given this, please can you update your review? It would really give our other customers some much needed peace of mind.
We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.
Kind regards,
Aneela
