SportsShoes.com Reviews

Thank you for your feedback. I am sorry to hear that you have not heard from our customer service team. An email confirmation is sent upon shipment, however, on this occasion it does not appear to be the case. I have taken this up with our IT Department so they can look into this problem. I can see a standard delivery has been chosen, meaning that five working days needs to be allowed. I can see this would be the 23rd, however there may have been slight delays with our courier service. If you are not in receipt of this before the weekend, please advise and I will take immediate action.We are certain that you will be delighted with your goods upon receipt. Kindest Regards, Verity

Thank you for your feedback. We are sorry to hear that the voucher code you have submitted on this order has not come through. I have looked into this for you, and it is showing that no voucher code was given upon the order being placed, however, upon speaking to our customer service team, I can see that this discounted amount has been successfully requested as a refund for you, and shall be processed with immediate effect. I hope this helps, Best Regards Verity

Thank you for your feedback. We appreciate your comments and I apologise for the undue delay in resolving this matter on your order. I can confirm that this alternative item has now been successfully dispatched from our warehouse. This will be with you within three to five working days. If there is anything furthermore which you would like to discuss whilst using our site, or regarding orders, I am more than happy to deal with your requests personally to ensure a fast response for you. I hope you are delighted with your goods upon receipt . Best Regards Verity