Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,394

125

18

10

19

2,566

ratings over the past year

Displaying all 19,520 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Really helpfull company and staff who dont judge you but help you move forward
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
All the people at Step Change we have talked to over the last 4 months have been so helpful and supportive in helping us out in what was a very difficult financial situation ,and always listened an
...
Read all
Merchant Logo
StepChange Debt Charity
StepChange Debt Charity
9 years ago
Thank you for taking the time to leave us this feedback and I'm glad you've found our service useful. All the best for the future! Kind regards, Laura at StepChange Debt Charity
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Step change really helped me when I needed it after I lost my husband.they sorted everything out for me and stopped all my worries.thank goodness I found them.thank you step change.**
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Nice friendly staff good organisation .
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very, good, not judgemental, very professional
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very understanding and helpful during one of the worst stages of my life
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
What a fabulous service. It's a pity that more people don't know of the wonderful service these people give. These people have stopped me feeling sick with worry when I wake up of a morning. Thanks a
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Friendly and reassuring people on the end of the phone. So far very pleased with the service.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They were very helpfull when I spoke to them
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
helped me get my finances back on track along with helping me pay back my debts to my creditors
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.