Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,411

128

18

10

21

2,588

ratings over the past year

Displaying all 19,520 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Quick to set up plan but no interest charges frozen, making payment times longer
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Step change advisors are very understanding and extremely helpfull
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
from the moment I was told about Stepchange & from the time I first got in touch with them which was November 2013, the help I was received was incredible, for the first time in years it was like a we
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Stepchange is very good, but do feel it lets itself down on some points:- everytime you ring up, you speak to a different person so feel no permanent person knows your problem + you are still being co
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
A helpful group that gives you that much needed feeling of relief after talking to advisors. Gave me my first great nights sleep in years
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
thank you so much. i felt so desperate until i got in touch with you. you helped me all the way through and it felt like a weight lifted my shoulders. i felt free. thank you thank you.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Excellent service very helpful each time I have rung and advised me every step of the way
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very helpful and it's good to know they are there as a 'back up' too, if needed.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
This charity has changed my life. Following a costly seperation I found myself in serious financial difficulties trying to keep the family home for my children but since I have been working with Stepc
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Brill
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.