Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,408

128

18

10

21

2,585

ratings over the past year

19,519 out of 19,517 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very helpful & reassuring
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They were so kind and understanding over the phone and explained everything in a clear, understandable manner - NO JARGON! my plan was wet up in a matter of days and I had to do very little and they
...
Read all
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
helpful, knowledgable, quick and efficient both at enquiry stage and also whilst managing debt plans. Staff are all lovely to talk to. I'm full of praise for the entire team and the way they work
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
I really don't know what I would of done without them we have had a couple of little hiccups on the way with paperwork and things but all in all excellent service with very helpful friendly staff.
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Made our lives so much easier not worrying as much
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
A vital service, compassionate and helpful. However, there were some issues in lenders not having received payment and the processes were not that clearly explained. Alternative options could have b
...
Read all
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
very helpful,friendly non judgemental advice/solutions given.
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Everything abt stepchange is wonderful and am very greatful.many thanks
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Good advice from friendly people
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Absolute angels the whole lot of them. I felt so much better after they helped me into a debt management plan.
0
Share
See full customer review
Not received a review invite?
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.