VILLA CECILIA TRABIA

Thank you for your detailed feedback. We appreciate your positive remarks regarding the service, communication, and the beauty of the property. However, we sincerely apologize that your stay did not meet your expectations. We regret not being informed about the issues during your stay, as we would have promptly addressed them to ensure a more comfortable experience. Your concerns about the villa's condition, including the showers, air conditioning, electrical system, and other aspects, have been noted, and we will be reviewing these areas for necessary improvements. Your feedback is invaluable as we strive to enhance our services and facilities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future.

Thank you for your valuable feedback! We look forward to welcoming you and your family back for another fantastic holiday in Sicily.

Thank you for your feedback! We're glad to hear that you found the villa lovely and enjoyed the pool. Although we do not advertise the villa with heated pool, we apologize for the inconvenience caused by the cold temperatures in October. We understand that this may have affected your overall experience. We appreciate your feedback regarding the presence of biting insects. As with many outdoor locations, insects can be more active during certain seasons. We recommend using strong insect repellent to mitigate any discomfort. We apologize for any inconvenience this may have caused during your stay. Thank you for bringing these points to our attention. Your feedback helps us improve our services and provide a better experience for our guests. If you have any further comments or requests, please don't hesitate to reach out to us. We're here to assist you.