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The Framed Picture Company Reviews

http://www.theframedpicturecompany.co.uk
Rated
Exceptional

The Framed Picture Company

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

49

3

1

0

0

53

ratings over the past year

Displaying all 2,211 reviews
Trusted Customer
10 years ago
Date of purchase: 12/08/2014
Very prompt with a great quality product at the end!!! Lots of options to ensure it is exactly as we wanted.
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Trusted Customer
10 years ago
Date of purchase: 09/08/2014
Easy to use website
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Trusted Customer
10 years ago
Date of purchase: 10/08/2014
Far surpassed my expectations with speed and efficiency. Will definitely use you again and recommend to friends. Great work!
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Trusted Customer
10 years ago
Date of purchase: 09/08/2014
Good Design easy layout only wish more size options available
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Trusted Customer
10 years ago
Date of purchase: 11/08/2014
Very good
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Trusted Customer
10 years ago
Date of purchase: 30/06/2014
Great web site and great end product - superb packaging too..
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Trusted Customer
10 years ago
Date of purchase: 03/08/2014
Customer service pleasant but product poor
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The Framed Picture Company
The Framed Picture Company
10 years ago
We are extremely sorry that on this occasion our high quality standards have fallen short. We also apologize for the inconvenience that this has caused you. We are keen to rectify the matter and we have already been in contact with you to make arrangements for a courier to collect your defective framed print which we will immediately replace. We take all complaints extremely seriously, most especially when they relate to the quality of our products. All of our picture framers, are Fine Art Trade Guild qualified framers. We are the only online framer to invest in this level of training. Again our unreserved apologies. James Fraser - The Framed Picture Company
Trusted Customer
10 years ago
Having placed an order for a picture I am happy to say that the quality of the product is good. Sadly there was a problem overlooked with the picture that was sent out - something in the frame attached to the image - but they were quick to apologise and sort out a replacement. They answered the phone immediately and the person was able to make all the arrangements to fix the problem without having to go through any sort of call centre experience. They had to arrange one day to collect the old picture and then another to deliver back after correction but the new picture is perfect
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Trusted Customer
10 years ago
Date of purchase: 12/07/2014
My main concern was that the product I received was not accurately represented on the website - no white border on the product I received. However, there was good communication via email regarding ord
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The Framed Picture Company
The Framed Picture Company
10 years ago
We are very sorry that our product has not met your expectations. We take all complaints very seriously and want you to be entirely happy with our product and service. With this in mind, we will arrange for a courier to collect your framed print and replace with a print framed to your exact requirements. We will be in touch by email / telephone to make arrangements. James Fraser - The Framed Picture Company
Trusted Customer
10 years ago
Whilst the product I received was initially not to my satisfaction, the Framed Picture Company were excellent at corresponding with me to rectify the issue. They were prompt, friendly and ensured I would be happy with the spec of the replacement. Thanks.
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Trusted Customer
10 years ago
Date of purchase: 15/06/2014
Website works a treat, options are exactly what we wanted and it all arrived on time with regular email updates at to the process.
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Trusted Customer
10 years ago
Date of purchase: 01/08/2014
Fantastic customer service, will definitely use again
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About The Framed Picture Company
The Framed Picture Company
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02033624209
Unit 2 Norton Priory, Scarborough Road, Norton, East Riding of Yorkshire, YO17 8AB, United Kingdom
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About The Framed Picture Company
The Framed Picture Company