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Everything New Zealand Reviews

https://www.everythingnewzealand.com
Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

404

44

13

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22

490

ratings over the past year

Displaying all 3,102 reviews
JJ
Jack Jundanian
8 months ago
Date of purchase: 12/26/2023
What Jack Jundanian said about Everything New Zealand:
I booked an afternoon horseback ride in the morning. And they canceled right before. If you are going to offer online bookings for day-of, they should actually be available.
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No display name for info@everythingtravelgroup.com
Everything New Zealand
8 months ago
We apologise sincerely for the inconvenience caused by the last-minute cancellation of your afternoon horseback ride. We understand the frustration this situation may have caused and acknowledge the importance of reliable online booking services. Your feedback is invaluable, and we are actively reviewing our processes to ensure better coordination between online availability and actual service availability, especially for day-of bookings. We recognise the impact this had on your plans, and we're committed to improving this aspect of our service to provide a more seamless experience for our customers. We appreciate your understanding and would like to extend our apologies. We value your business and hope to have the opportunity to provide you with a more positive experience in the future.
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Trusted Customer
9 months ago
Date of purchase: 12/23/2023
Super easy book and excellent customer service. We had to change times of some activities and it was a breeze to get in touch with the team. Highly recommended !
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Trusted Customer
9 months ago
Date of purchase: 12/22/2023
非常好的体验，环境非常棒，景色优美
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Trusted Customer
9 months ago
Date of purchase: 12/19/2023
Brilliant very fast a professional response
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HK
Heiko Katheder
Shanghai
9 months ago
Date of purchase: 12/21/2023
What Heiko Katheder said about Everything New Zealand:
Thanks to our excellent driver Pumba he made a big difference with all his knowledge about the regions people, fauna and flora. Would come back anytime
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Trusted Customer
9 months ago
Date of purchase: 12/19/2023
Very helpful in changing time slots for us, quick and smooth response
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Trusted Customer
9 months ago
Date of purchase: 12/20/2023
Awesome tour
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AN
Alex Nguyen
9 months ago
Date of purchase: 12/19/2023
What Alex Nguyen said about Everything New Zealand:
They arranged my refund quite effectively Other then that I was impressed with their instructions if where ro meet
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Tony Robertson
9 months ago
Date of purchase: 12/18/2023
What Tony Robertson said about Everything New Zealand:
They didn’t process the booking with the tour provider until the provider had to call them minutes before the tour was due to leave.
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No display name for info@everythingtravelgroup.com
Everything New Zealand
8 months ago
We sincerely apologize for the delay in processing your booking and the inconvenience caused, especially when it required the tour provider to contact us just minutes before the scheduled departure. This situation falls short of the standard of service we aim to provide, and we appreciate your patience and understanding. We are actively investigating the breakdown in communication that led to this issue to prevent such occurrences in the future. Your feedback is crucial in helping us identify areas for improvement, and we take it seriously. If there's anything we can do to make amends or address any further concerns, please feel free to reach out to our customer service team at info@everythingtravelgroup.com. We value your business and hope to have the opportunity to restore your confidence in our services in the future.
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Nico Blake
9 months ago
Date of purchase: 12/12/2023
What Nico Blake said about Everything New Zealand:
Easy and quick to book, confirmed quickly
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About Everything New Zealand
The Everything Travel Group (Est 2004) is made up of passionate travel experts from New Zealand & Australia, who actually get out and experience the products we list and sell. If it doesn’t make the cut, we won’t sell it! We cover over 50 locations & more than 1500 handpicked and reviewed travel experiences through New Zealand & Australia. All of our staff have endured endless hours arduously partaking in all of the activities we offer on our extensive websites. Only kidding! One of the perks of our job is that we all get to do everything in Australia & New Zealand from jumping off a bridge, throwing ourselves out of a plane, lavish wine tours or diving on the Great Barrier Reef as often as possible. This may sound like fun, and it certainly is, but we do this so that we can offer the most knowledgeable and insightful information and feedback to you our customer. The Everything Travel Group aims to create a user-friendly website where leisure travellers can quickly and easily navigate throughout the vast range of experiences available, check reviews, ask questions, get the right advice at the right price, book and most importantly enjoy an organized, stress free holiday. We believe life should be all about going everywhere and doing everthing!
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Everything New Zealand, Everything New Zealand, Victoria, Everything New Zeala, Australia
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About Everything New Zealand
The Everything Travel Group (Est 2004) is made up of passionate travel experts from New Zealand & Australia, who actually get out and experience the products we list and sell. If it doesn’t make the cut, we won’t sell it! We cover over 50 locations & more than 1500 handpicked and reviewed travel experiences through New Zealand & Australia. All of our staff have endured endless hours arduously partaking in all of the activities we offer on our extensive websites. Only kidding! One of the perks of our job is that we all get to do everything in Australia & New Zealand from jumping off a bridge, throwing ourselves out of a plane, lavish wine tours or diving on the Great Barrier Reef as often as possible. This may sound like fun, and it certainly is, but we do this so that we can offer the most knowledgeable and insightful information and feedback to you our customer. The Everything Travel Group aims to create a user-friendly website where leisure travellers can quickly and easily navigate throughout the vast range of experiences available, check reviews, ask questions, get the right advice at the right price, book and most importantly enjoy an organized, stress free holiday. We believe life should be all about going everywhere and doing everthing!