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Footman James Reviews

https://www.footmanjames.co.uk

Rated

Exceptional

Classic Vehicle Insurance Specialists

Service

4.8

2,625

357

3,043

ratings over the past year

Displaying all 34,803 reviews

Trusted Customer

10 years ago

Date of purchase: 01/01/2014

poor

Footman James

10 years ago

Thank you very much for taking the time to write your review. We are sorry to hear that you have received a poor experience on this occasion. A member of our team unfortunately could not contact you by phone, but we have emailed you to see if you would like to discuss your problem further with us. Many thanks.

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Trusted Customer

10 years ago

Date of purchase: 01/02/2014

Generally good but the latest papers sent to me for my last renewal in early January had errors on them and when I replied to point these out and to supply other information you needed, I have not hea

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Trusted Customer

10 years ago

Date of purchase: 01/14/2014

If I didn't have to get agreed value sorted with other companys I would have moved my business footman james take forever to answer the phone then they move the goalposts as far as valuations for agre

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Trusted Customer

10 years ago

Date of purchase: 02/14/2014

Poor and possibly misleading information given at the outset. Only resolved after repeated phone calls.

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Trusted Customer

10 years ago

Date of purchase: 02/04/2014

Getting through on the phone takes too long. Furthermore, a quote for a classic Jaguar through this company's Jaguar Enthusiasts Club scheme came through at double the price of several like-for-like

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Trusted Customer

10 years ago

Date of purchase: 01/14/2014

Yet again Footman James have shown how proffesional they are with their service which is absolutaley brilliant in their customer care. They were very responsive with their answers on the telephone whe

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Trusted Customer

10 years ago

Date of purchase: 01/23/2014

Found very good quote for us and paperwork arrived quickly. Payment was done over the phone, quick and easy. Staff very efficient.

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Trusted Customer

10 years ago

Date of purchase: 01/20/2014

I like the fact you can tailor your insurance to a clients exact needs also it is possible to be able to speake to someone. A rareity these days.

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Trusted Customer

10 years ago

Date of purchase: 02/14/2014

The call centre is a bit of a mess. I have often have experienced Long delays, then find I have been put through to the wrong Department. Then I have had to start the whole process again!! Having to

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Trusted Customer

10 years ago

Date of purchase: 02/10/2014

Renewed my insurance at Stafford Show as I have done for years only to find out 3 months later that I was not actually insured due to a problem with their uplink, using my bike within that time and le

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Footman James

10 years ago

We’re very sorry to hear this occurred, we will contact you directly so this can be discussed further.

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About Footman James

At Footman James we have been arranging classic car insurance and vintage car insurance for over 35 years and have a proud heritage based on successful relationships with vintage and classic vehicle enthusiasts and clubs: providing specialist insurance for owners, collectors and professionals in a competitive market.

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0330 029 0557

Waterfront Business Park, First Floor, Unit 7, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX, United Kingdom