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Go Walkabout Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

47

6

0

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53

ratings over the past year

Displaying all 1,104 reviews
Trusted Customer
5 years ago
Date of purchase: 05/16/2019
Service very good, price great but unhappy to have to an extra £20 to be screened as I declare that I get a vitamin B12 injection every three months.
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Mark Brunger
Go Walkabout
5 years ago
Thanks for taking out a policy, and for letting us know that you were happy overall with the price of your policy and the service you received. Sorry to hear that you were unhappy with the additional cost to pay in respect of you pre-existing medical condition and the treatment that you receive. This cost is calculated after taking into account all of the factors relating to this, and it isn't something that we have a direct influence over.
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SUSAN RIMMER�
5 years ago
Date of purchase: 10/31/2018
What SUSAN RIMMER� said about Go Walkabout:
Answer the emergency phone number when people try to contact you in medical emergency. Respond timely and appropriately when a genuine claim is made in accordance with your policy Would never use
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Mark Brunger
Go Walkabout
5 years ago
We're sorry to hear that you have experienced problems. Our Emergency Assistance line is available to our policy-holders at all times whilst they are away from the UK, and whilst there are times that it is busy with incoming calls, it is always disappointing to hear that you had problems getting answered. We have contacted our Underwriter's Claims team in relation to the issues that you have raised, and we have attempted to call you to discuss this matter further. Please give us a call on 01424 223964 or send us an email on enquiries@go-walkabout.co.uk and we can update you on what we have learned from the Claims team, and endeavour to help you progress your claim. Thank you.
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Trusted Customer
5 years ago
Date of purchase: 05/10/2019
Excellent service
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Mark Brunger
Go Walkabout
5 years ago
Thank you so much for leaving your feedback, which is so useful for others. Also, we appreciate your repeat custom again this year :-)
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Trusted Customer
5 years ago
Date of purchase: 05/11/2019
Easy to set up the policy online and fortunately did not need to use the insurance cover. Thank you.
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Mark Brunger
Go Walkabout
5 years ago
Thanks for taking out a Go Walkabout policy for your trip, and we're glad to hear that you had a trouble-free time away!
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LUCY CROSSMAN
5 years ago
Date of purchase: 05/03/2019
What LUCY CROSSMAN said about Go Walkabout:
Very good service advisors was very helpful all I can say is a fantastic company to do business with ....
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Mark Brunger
Go Walkabout
5 years ago
That's fantastic to hear, and we're delighted to hear your feedback, I'll pass it on to the rest of the team :-)
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Trusted Customer
5 years ago
Date of purchase: 04/30/2019
Excellent service from start to finish.
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Mark Brunger
Go Walkabout
5 years ago
That's fantastic to hear, thanks for replying with your comments :-)
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Trusted Customer
5 years ago
Date of purchase: 05/05/2019
I have used them a few times and it's easy to purchase online at a fair price
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Mark Brunger
Go Walkabout
5 years ago
Thanks very much for leaving your review, and for being a valued repeat customer. We're delighted that you find it simple to buy a policy online, and that the policies are good value-for -money.
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Trusted Customer
5 years ago
Date of purchase: 04/24/2019
Everyone I spoke to was very helpful, especially the medical questionnaire personnel who were knowledgeable and actually appeared to be the ones with the pens who could underwrite the risk, as opposed
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Mark Brunger
Go Walkabout
5 years ago
Thanks very much for your feedback, and for choosing us as your travel insurers. All the best for your trip.
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DAVID ORD
5 years ago
Date of purchase: 04/24/2019
What DAVID ORD said about Go Walkabout:
Excellent and Helpful
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Mark Brunger
Go Walkabout
5 years ago
Thank you! That's great to hear :-)
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Trusted Customer
5 years ago
Date of purchase: 04/23/2019
Excellent customer service, clear explanation and good value product.
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Mark Brunger
Go Walkabout
5 years ago
Thanks very much for taking the time to leave your feedback, we're delighted that you were happy with our customer service and the product that you purchased. We hope that you have a fantastic time, and look forward to covering you again in the future!
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About Go Walkabout
Go Walkabout Travel Insurances mission is to provide high quality insurance cover, at affordable premiums, to travellers resident in the UK. We are proud and passionate about our product and the personal and professional level of our service to our customers. It is our objective to give our customers the peace of mind that their travel insurance needs have been met.
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Innovation Centre, Highfield Drive, St Leonards-on-Sea, East Sussex, TN38 9UH, United Kingdom
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About Go Walkabout
Go Walkabout Travel Insurances mission is to provide high quality insurance cover, at affordable premiums, to travellers resident in the UK. We are proud and passionate about our product and the personal and professional level of our service to our customers. It is our objective to give our customers the peace of mind that their travel insurance needs have been met.