Many thanks for taking the time to leave your feedback, and also for choosing us to cover you for your trip. We're delighted that you found us to be so helpful, which is what we always aim for. With respect to the office not being open on Saturdays, that is correct at the present time, but this may well change in the future. At the present time, you can still use our website to buy a policy out of office hours, and you are also able to contact us via email over the weekend.