What Gregory Woodhall said about Hills Self Storage:
I found the Hills Storage facility and team at Castle Hill extremely professional and able to assist at all times. The ease of access and usability was brilliant and the equipment available was extrem
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Gavin Koorey
Hills Self Storage
8 years ago
Thanks for the fantastic feedback. We really appreciate it.
Kind Regards
David - Manager Castle Hill
staff helpful, facilities good except lighting on timer too short interval while sorting kept having to go to hall to get light again.
would recommed this company
Gavin Koorey
Hills Self Storage
8 years ago
Thank you for your feedback, all our lights are on timers like most storage facilities for both cost and environmental reasons. The length of time the lights remain on is usually suffice for most customers. However we will investigate that particular lighting circuit to make sure it is set correctly and investigate options to get around this in the future if required.
Thank you.
Our experience storing with Hills Storage was excellent. A really great facility with excellent customer service and good pricing. We stored with them for over 12 months. It was an easy & smooth proce
Very clean and tidy, very secure and easy to access, customer service was fantastic, no hassle and friendly, good follow up, I forgot to call and say I'd moved my things out, they rang me 2 days later
very good in all .the manager was very helpful in setting me up with what I needed
and leaving was just as easy
helped me get through that and if I need to store again ill be back there
Great service but the lift needs a line to indicate the roof height on the upper level. It crushed my couch.
Gavin Koorey
Hills Self Storage
8 years ago
Hi Karlee
I am very sorry that you had an issue with the stack height in the lift. This is definitely the first time anything like this has ever happened and we will be investigating this straight away. I will be in touch.
Kind regards
Josh - Kings Park
Had a fantastic idea guys. How about for every say 10 months a customer has a storage unit they get a month free - kinda like a coffee card. I'm sure It would encourage customers to choose your storag
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Gavin Koorey
Hills Self Storage
8 years ago
Hi Valerie
Thank you for your positive review regarding our Self Storage services. In response to your idea of a Free month after a period of time for long term customers I am happy to say you were actually getting that. Most of our competitors offer one rate with sometimes a free month on move in only where as we offer a discounted rate for customers storing for 6 months or more which basically gives you a free month every year.
Kind Regards
Andrew - Hills Self Storage Galston
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