Prompt service, have used pool and spa warehouse numerous times and will continue to do so.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for being a loyal customer!
Pool & Spa Warehouse Team
Product reviews
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Trusted Customer
10 years ago
Date of purchase: 05/06/2014
Still have not received filter 5 days after order was placed
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Trusted Customer
10 years ago
Date of purchase: 05/06/2014
Was easy to order, website good and clear info but delivery was longer than stated on the website
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the feedback, we aim to get products delivered to our customers as soon as possible however sometimes there are slight delays. Thanks again.
Pool & Spa Warehouse Team
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Trusted Customer
10 years ago
Date of purchase: 04/30/2014
Great customer service and speedy delivery!
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks, enjoy the pool cleaner!
Pool & Spa Warehouse Team
Product reviews
Great value for money
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Trusted Customer
10 years ago
Date of purchase: 05/04/2014
Great service quickly sent out
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Great to hear. Thanks for the feedback.
Pool & Spa Warehouse Team
Product reviews
The skirt is working fine
The generic foot pad did not work. When it was on the cleaner it kept getting stuck on the bottom of the walls of the pool. I've had to take it off and put back on the old one until I get the genuine
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Trusted Customer
10 years ago
Date of purchase: 01/27/2014
Excellent attention to phone enquiry.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the feedback.
Pool & Spa Warehouse Team
Product reviews
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Trusted Customer
10 years ago
Date of purchase: 05/05/2014
Rapid delivery and good service
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the great feedback enjoy the pool cleaner.
Pool & Spa Warehouse Team
Product reviews
Works well
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Trusted Customer
10 years ago
Date of purchase: 04/29/2014
I was not given the Australia Post tracking code - I had to call P&S and ask for it. Otherwise delivery was prompt and accurate.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thank you for the feedback, we are working on a system that provides the tracking number automatically. We appreciate your review.
Pool & Spa Warehouse Team
Trusted Customer
10 years ago
What is your comment on the cleaning head falling off? Does the supplier get told about it?
Steven
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Apologies we missed this in the first comment. Can you please let us know if there is a pink adapter present for the hose to connect to the cleaner?
Pool & Spa Warehouse Team
Trusted Customer
10 years ago
Yes, the pink adapter supplied is the same as the old one, but seems to be a much tighter fit on to the cleaner tube - it only goes on a few mm which is not enough to retain it once the flow stops and there is no suction to hold the head in place. The internal diameter of the adapter should be 2mm less to allow it to fit lower on to the tube.
Steven.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the quick response. We will send out another adapter that should fit a lot better. Could you please confirm the delivery address to social@poolandspawarehouse.com.au so that we can organise this for you as soon as possible?
Pool & Spa Warehouse Team
Trusted Customer
10 years ago
Home address is 137 Sanctuary Drive, Mount Cotton, QLD 4165. E-mail sent as requested. Appreciate your help.
Steven
Trusted Customer
10 years ago
Please delete my home address from your website. Thanks, Steven.
Product reviews
The cleaning head fell off a couple of times when the pump stops (yes, it is correctly set up, after owning one for 7 years). I have had to secure it to the first hose with 2 SS screws. Otherwise it i
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Trusted Customer
10 years ago
Date of purchase: 05/04/2014
EXELLENT !!
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks!
Pool & Spa Warehouse Team
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Trusted Customer
10 years ago
Date of purchase: 05/04/2014
From first phone call to delivery, the service I received was excellent.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the review - enjoy the pool pump!
Pool & Spa Warehouse Team
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