They lost my order!! I had to 'phone them to ask where it was (after waiting for 3 weeks for something to arrive).
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the feedback. Our postage provider seems to have misplaced this despite us shipping to the correct address. Once again, we apologise for the inconvenience caused and will do our best to ensure that this doesn't happen again.
Pool & Spa Warehouse Team
Trusted Customer
10 years ago
Thanks for the apology. That was very professional on your part....and, because of it, I'll use you in the future.
It's all a matter of building trust - and you've done that.
Thank you again.
Luke
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks Luke, we appreciate you considering us again and will do our best to exceed your customer service expectations.
Pool & Spa Warehouse Team
0
Share
Trusted Customer
10 years ago
Date of purchase: 02/04/2014
easy to use and deal with no hassels
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the review.
Pool & Spa Warehouse Team
Product reviews
much better than my old one, keep up the good prices!
0
Share
Trusted Customer
10 years ago
Date of purchase: 02/23/2014
So easy to order prompt delivery
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the feedback!
Pool & Spa Warehouse Team
Product reviews
Same as above
0
Share
Trusted Customer
10 years ago
Date of purchase: 03/02/2014
FAST AND EFFICIENT SERVICE
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the great review!
Pool & Spa Warehouse Team
Product reviews
I hope the replacement monarch eco salt unit lasts another twelve years as did the last one.
0
Share
Trusted Customer
10 years ago
Date of purchase: 03/03/2014
Very professional. I was kept well-informed on the progress of the delivery of the item i purchased.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for providing us with a great review.
Pool & Spa Warehouse Team
Product reviews
0
Share
Trusted Customer
10 years ago
Date of purchase: 03/01/2014
Great pricing and super speedy delivery. Many thanks.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the review. We hope you enjoy this Pool Rover as much as the old one.
Pool & Spa Warehouse Team
Product reviews
Our first Pool Rover lasted a good 7 years without missing a beat. I was delighted to find the Pool Rover ST to replace it when it finally died. It has been tearing around the pool these past few days
...
Read all
0
Share
Trusted Customer
10 years ago
Date of purchase: 01/22/2014
I placed the order online Wednesday afternoon and it arrived Friday morning. Fantastic service.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the great review!
Pool & Spa Warehouse Team
Product reviews
0
Share
Trusted Customer
10 years ago
Date of purchase: 02/17/2014
Very fast service - fantastic!
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for taking the time to review our products and service!
Pool & Spa Warehouse Team
Product reviews
Great price for a replacement re-conditioned pump that had become very noisy. It was easy to install with existing pipework.
Good price and fitted perfectly.
0
Share
Trusted Customer
10 years ago
Date of purchase: 01/22/2014
Great phone support Fast delivery.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the feedback Jane.
Pool & Spa Warehouse Team
Product reviews
0
Share
Trusted Customer
10 years ago
Date of purchase: 02/27/2014
Service quick , delivery prompt.
Pool and Spa Warehouse
Pool and Spa Warehouse
10 years ago
Thanks for the feedback. We will ensure the colour depicted on the website is the one that will be shipped.
Pool & Spa Warehouse Team
Product reviews
Disappointed it was white hose and not blue as depicted in the picture when ordered
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.