Cannot fault the service. Ordered and arrived the next day. Asked a question on chat and it was promptly replied to.
Product reviews
I have 8 dogs so it can be expensive to feed a quality raw product, and cater for some fussy eaters and older ones with no teeth! Every dog wolfs this down and it’s been quite heartening to see this
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Trusted Customer
9 days ago
Date of purchase: 09/01/2024
Product reviews
Product was great, however the service from dpd was not. They delivered to the wrong house and would not take any responsibility or accountability for their mistake. So using the photo the driver had
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Claire Leavy
Stafford
9 days ago
Date of purchase: 09/01/2024
What Claire Leavy said about ProDog Raw:
Super fast delivery. Great communication.
Product reviews
Very well received by my puppy.
1
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JO
Jan Oxley
Altrincham
9 days ago
Date of purchase: 08/29/2024
Product reviews
Great service. Dogs love it. There is always soneone there to ask for advice if needed. Cant fault this company.
0
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Trusted Customer
16 days ago
Date of purchase: 08/25/2024
Reason why I’m giving only 1 star is that food is delivered often defrosted
ProDog
ProDog Raw
9 days ago
Good Morning,
Thank you for your review. I have tried to find some contact from you using the details provided, however, I can't find any communication regarding your deliveries to allow us an opportunity to resolve this for you. I have asked a team member to contact you for further information.
If you experience any issues with a delivery, please do not hesitate to contact our customer service team for support.
Kind Regards
ProDog Raw
Trusted Customer
9 days ago
Great food, everything sorted with customer support. Thanks
Product reviews
Good quality food, my puppy loves it. Very helpful customer support
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AN
Andrea
Canterbury
10 days ago
Date of purchase: 08/31/2024
What Andrea said about ProDog Raw:
Great service
Product reviews
Arrived in perfect condition, good communication en route and packaged appropriately. The product is very good, dog enjoying it and what a great idea to offer sample sizes.
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Trusted Customer
10 days ago
Date of purchase: 08/31/2024
Website was easy to use and there was some great advice about puppies and what about to feed them that I found really helpful
Order arrived when it said it would and really good strong packaging
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Paul Eltham
Wantage
10 days ago
Date of purchase: 08/31/2024
What Paul Eltham said about ProDog Raw:
Not great
ProDog
ProDog Raw
9 days ago
Good Morning,
Thank you for your review. I am disappointed you have had a negative experience with your most recent deliveries. I have been unable to locate any contact from you via telephone or email using the details available on your account, so I have asked our customer service team to contact you and discuss this further.
Kind Regards
ProDog Raw
Product reviews
I’ve been using pro dog for a few years now but lately the meat is very sloppy and my dog is not keen on it either now.
Also the packets are now covered in blood and dripping out of the cardboard box
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Nadia Steyn
Oxford
10 days ago
Date of purchase: 08/30/2024
What Nadia Steyn said about ProDog Raw:
Excellent customer service. I had unexpectantly ran out of food for my dog,their customer service team ensured that my order was delivered the next day.
ProDog Raw is an innovation when it comes to feeding a BARF raw dog food diet and delivering cutting edge canine nutrition. All of our recipes have been expertly formulated and are proven by results. There are so many working dogs that are already benefiting from our ProDog Raw expertise, discover the difference for yourself…starting today!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
ProDog Raw is an innovation when it comes to feeding a BARF raw dog food diet and delivering cutting edge canine nutrition. All of our recipes have been expertly formulated and are proven by results. There are so many working dogs that are already benefiting from our ProDog Raw expertise, discover the difference for yourself…starting today!