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The Perfume Shop Reviews

The UK's largest specialist fragrance retailer

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ratings over the past year

The Perfume Shop is no longer an active Feefo customer
Displaying all 104,939 reviews
JO
jojo
Birmingham
8 years ago
Date of purchase: 05/13/2016
What jojo said about The Perfume Shop:
easy payment, quick delivery - great pricess
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PA
Paul
Woolwich
8 years ago
Date of purchase: 05/28/2016
What Paul said about The Perfume Shop:
Pick up the perfume next day at Lewisham shop with excellent friendly service. I buy all my wife's fragrances there.
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AZ
Azhar
London
8 years ago
Date of purchase: 05/30/2016
What Azhar said about The Perfume Shop:
Prompt
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Trusted Customer
8 years ago
Date of purchase: 05/14/2016
Great response time and extremely quick delivery.
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Trusted Customer
8 years ago
Date of purchase: 05/19/2016
Because the lady couldn't do a refund she took one hour to do was stood in shop for one hour she rang customer services to do it
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Emily
The Perfume Shop
8 years ago
Hello there,

Thank you for your feedback. I'm really sorry to hear your refund didn't go as smoothly as it should have. We know that quick and easy returns are just as important to our customers as buying in the first place, so I have already contacted this store to make sure they are clear on this process. Emily
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LA
Laura
Edinburgh
8 years ago
Date of purchase: 05/27/2016
What Laura said about The Perfume Shop:
Great service.
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KA
Kay
Aspinall
8 years ago
Date of purchase: 05/01/2016
What Kay said about The Perfume Shop:
Fast delivery excellent price
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LI
Lilian
Lancashire
8 years ago
Date of purchase: 05/30/2016
What Lilian said about The Perfume Shop:
I have shopped at several different branches and online. The staff in the stores have always been helpful, polite and efficient, especially with gift wrapping :-) The online service is first class and
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OP
Ope
Nigeria
8 years ago
Date of purchase: 05/26/2016
What Ope said about The Perfume Shop:
Easy to use with a wide range of variety and quick dispatch
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Trusted Customer
8 years ago
Date of purchase: 05/30/2016
Very good service, arrived very quickly
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About The Perfume Shop
The Perfume Shop is the UK’s largest fragrance retailer with over 210 stores across the UK & Ireland and is the go-to place for all things fragrance. Stocking nearly 130 brands you’ll find everything from designer fragrances, classic perfumes, celebrity scents, aftershaves, and face and body products all at affordable prices. With the largest number of fragrance graduates nationwide The Perfume Shop offers unrivalled fragrance expertise in-store and online with live advice from in-store experts while you shop. Looking for perfume reviews? The Perfume Shop is here to help. The Perfume Shop also offer unique services including gift wrap, personalised ribbon and bottle engraving to give that perfect finishing touch to your gifts. Get more from The Perfume Shop and unlock scent-sational benefits all year round with the VIP Members Rewards card.
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Cressex Business Park, The Gateway Gentre, Coronation Road, Cressex Business Park, High Wycombe, HP12 3SU, United Kingdom
Why trust Feefo reviews?

About The Perfume Shop
The Perfume Shop is the UK’s largest fragrance retailer with over 210 stores across the UK & Ireland and is the go-to place for all things fragrance. Stocking nearly 130 brands you’ll find everything from designer fragrances, classic perfumes, celebrity scents, aftershaves, and face and body products all at affordable prices. With the largest number of fragrance graduates nationwide The Perfume Shop offers unrivalled fragrance expertise in-store and online with live advice from in-store experts while you shop. Looking for perfume reviews? The Perfume Shop is here to help. The Perfume Shop also offer unique services including gift wrap, personalised ribbon and bottle engraving to give that perfect finishing touch to your gifts. Get more from The Perfume Shop and unlock scent-sational benefits all year round with the VIP Members Rewards card.