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The Perfume Shop Reviews

https://www.theperfumeshop.com

The UK's largest specialist fragrance retailer

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ratings over the past year

The Perfume Shop is no longer an active Feefo customer
Displaying all 104,939 reviews
Trusted Customer
8 years ago
Date of purchase: 04/01/2016
Knowledge, professional, polite
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Trusted Customer
8 years ago
Date of purchase: 04/06/2016
I love it! Ordering via the website is so easy and secure. The site is very colourful and when you pick a perfume or aftershave to look at,it gives you all you need to know about what the product sme
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Trusted Customer
8 years ago
Date of purchase: 04/28/2016
Placed the order easily and it was delivered on time.
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Trusted Customer
8 years ago
Date of purchase: 04/06/2016
One of my items did not arrive and I was basically accused of lying. Process took too long to actually get what I paid for and then had to fill in forms .... Bad customer service and will never use ag
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Emily
The Perfume Shop
8 years ago
Hi there,

Thank you for telling us about your experience. When we are made aware that an item is missing from an order we need to make sure that we look at all possible areas to try and locate it. We would never accuse you of lying and I am sorry if you were made to feel that way.
The form you completed is part of the process so we can resolve it for you in the quickest time possible, so thank you so much for your cooperation. Emily
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Trusted Customer
8 years ago
Date of purchase: 04/17/2016
Quick excellent service
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Trusted Customer
8 years ago
Date of purchase: 04/13/2016
It is handy to be able to shop on line and get a reasonable deal And it is good that it gets delivered to the door It saves parking cost and time
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Trusted Customer
8 years ago
Date of purchase: 04/23/2016
Very good product and fast delivery
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Trusted Customer
8 years ago
Date of purchase: 04/09/2016
Good delivery well packaged exalant price
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Trusted Customer
8 years ago
Date of purchase: 04/08/2016
Great customer service!
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Trusted Customer
8 years ago
Date of purchase: 04/06/2016
Fast and efficient service and a well packaged product including a lovely free gift....unexpected but gratefully received! I am already planning my next order based on the service I received!
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About The Perfume Shop
The Perfume Shop is the UK’s largest fragrance retailer with over 210 stores across the UK & Ireland and is the go-to place for all things fragrance. Stocking nearly 130 brands you’ll find everything from designer fragrances, classic perfumes, celebrity scents, aftershaves, and face and body products all at affordable prices. With the largest number of fragrance graduates nationwide The Perfume Shop offers unrivalled fragrance expertise in-store and online with live advice from in-store experts while you shop. Looking for perfume reviews? The Perfume Shop is here to help. The Perfume Shop also offer unique services including gift wrap, personalised ribbon and bottle engraving to give that perfect finishing touch to your gifts. Get more from The Perfume Shop and unlock scent-sational benefits all year round with the VIP Members Rewards card.
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07822938762
Cressex Business Park, The Gateway Gentre, Coronation Road, Cressex Business Park, High Wycombe, HP12 3SU, United Kingdom
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About The Perfume Shop
The Perfume Shop is the UK’s largest fragrance retailer with over 210 stores across the UK & Ireland and is the go-to place for all things fragrance. Stocking nearly 130 brands you’ll find everything from designer fragrances, classic perfumes, celebrity scents, aftershaves, and face and body products all at affordable prices. With the largest number of fragrance graduates nationwide The Perfume Shop offers unrivalled fragrance expertise in-store and online with live advice from in-store experts while you shop. Looking for perfume reviews? The Perfume Shop is here to help. The Perfume Shop also offer unique services including gift wrap, personalised ribbon and bottle engraving to give that perfect finishing touch to your gifts. Get more from The Perfume Shop and unlock scent-sational benefits all year round with the VIP Members Rewards card.