Womens Cashmere and Merino Luxurious Crew Neck Cardigan

Thank you for your comments on your recently purchased item from us. We are sorry to hear that this item did not live up to the high standard that you would expect from us. We are always looking to improve our service and products, so I have forwarded your remarks to both our Design Team and our Brand & Merchandising Team. We have just brought out our brand new cashmere & merino range, which is of a better quality than the previous, so we do invite you to try this. If you would like to discuss this further, please do not hesitate to contact us directly.