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Rated
Excellent

Natural Knitwear Experts Since 1989

Service
4.7
/5
Product
4.5
/5

5

4

3

2

1

7,374

1,193

284

101

153

9,105

ratings over the past year

Displaying all 101,165 reviews
GI
Gillian
Edinburgh
8 years ago
Date of purchase: 07/05/2016
What Gillian said about WoolOvers:
There's nothing wrong with the service, but Woolovers needs to take more care with the photography. I returned the recent purchase because the colour was extremely disappointing. It was nothing at a
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Customer Services UK
WoolOvers
8 years ago
Thank you for taking the time to leave your feedback.  We do try to make the colour representations in our catalogues and on our website as close to the original colours as possible.  There will, however, on occasions be slight variations in the colours and we have passed your comments to the relevant Department for them to have a look at to see if there are any improvements we could possibly make.
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Trusted Customer
8 years ago
Date of purchase: 07/05/2016
Garment exactly as expected, very prompt delivery
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MA
Mary
London
8 years ago
Date of purchase: 07/05/2016
What Mary said about WoolOvers:
Service is excellent but website is poor. Slow, does not return to page search started from, can't continue shopping at times. Also, unclear on items eligible for special offers until you reach check
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Customer Services UK
WoolOvers
8 years ago
Thank you for your positive feedback on the service you have received.  We have just updated our website which is must faster and easier to use which should make your shopping experience with us much friendlier and stress free.
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Trusted Customer
8 years ago
Date of purchase: 07/05/2016
No problems.
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CH
Christopher
Edinburgh
8 years ago
Date of purchase: 07/05/2016
What Christopher said about WoolOvers:
Ordering was easy from good website. Wide choice of colours available. Very quick delivery of goods ordered.
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Trusted Customer
8 years ago
Date of purchase: 07/05/2016
Efficient
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Trusted Customer
8 years ago
Date of purchase: 07/05/2016
Not very happy when I received my cardigan at the full price a friend of mine who has never bought from Woolovers had a text offering a discount of 20%. I have never had a discount from you and have b
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Customer Services UK
WoolOvers
8 years ago
We are truly grateful that you have taken the time to leave your feedback. I am concerned to learn that you have experienced issues with your most recent order regarding any discounts for your order. I will ensure that your comments are passed on to the relevant team to ensure that you are contacted in relation to any future discounts we may offer our customers. If there is anything further we can help with please do not hesitate to get in touch.
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Trusted Customer
8 years ago
Date of purchase: 07/05/2016
from the order to the delivery the service was excellent
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EL
Elaine
Colwyn Bay, North Wales
8 years ago
Date of purchase: 07/05/2016
What Elaine said about WoolOvers:
Good product using natural materials at a competitive price
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KA
Katherine
St Andrews Scotland
8 years ago
Date of purchase: 07/05/2016
What Katherine said about WoolOvers:
Very easy to order on my IPad, it's quick & simple to navigate. I love their prices & especially the offers.I have been buying from them for some time now & I have never had to return anything.All in
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About WoolOvers
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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WOOLOVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom
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About WoolOvers
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.