How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-uk | Feefo

Displaying all 101,186 reviews

Lesley

Doncaster

19 days ago

Date of purchase: 08/12/2024

What Lesley said about WoolOvers:

Easy to order, sent in a timely manner, no problems

WoolOvers CS

WoolOvers

19 days ago

Good morning Lesley, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 08/12/2024

Prompt and efficient.

WoolOvers CS

WoolOvers

19 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 08/12/2024

Easy pickup from local shop

WoolOvers CS

WoolOvers

19 days ago

Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Stuart

Warrington

19 days ago

Date of purchase: 08/12/2024

What Stuart said about WoolOvers:

Fast delivery

WoolOvers CS

WoolOvers

19 days ago

Good morning Stuart, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 07/28/2024

Always works

WoolOvers CS

WoolOvers

19 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 08/11/2024

simple and efficient

WoolOvers CS

WoolOvers

19 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

20 days ago

Date of purchase: 08/10/2024

Fast delivery. Helpful on the phone.

WoolOvers CS

WoolOvers

19 days ago

Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

20 days ago

Date of purchase: 08/09/2024

Quick delivery

WoolOvers CS

WoolOvers

19 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Joy

20 days ago

Date of purchase: 08/11/2024

What Joy said about WoolOvers:

Good delivery.

WoolOvers CS

WoolOvers

19 days ago

Good morning Joy, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon Kind regards, Jason. Customer services.

Product reviews

Ana

20 days ago

Date of purchase: 08/09/2024

What Ana said about WoolOvers:

Mail getting answered after many days and not helpful at all!!!

WoolOvers CS

WoolOvers

19 days ago

Good morning Ana, Thank you for your review, we are sorry for this issue, we can see that you placed this order under our UK version of our website, this needs to be placed under the Rest of the World version of our website, this can be found in the top right corner, there is a flag symbol, you click on this and change to the Rest of the World, we have cancelled and refunded you this order today, you should receive this full refund within the next 3-5 days, sorry for the inconvenience. Kind regards, Jason. Customer services.

Product reviews

Never received the product The mailing answered after many days and no help!!!!!

WoolOvers CS

WoolOvers

19 days ago

Not received a review invite?

About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

Read all

0845 073 1044

WOOLOVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

View all media (26)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WoolOvers Reviews

Womens Pocket Pinafore DressBeautiful dress, I've worn it as a pinafore, looks great. It does crease easily but it's linen it always does, I'm looking forward to buying another...More reviews of this product (1,645)View product website

Womens Pocket Pinafore DressCool and easy to wear. I already had one so this is a second one in a different colour.More reviews of this product (1,645)View product website

Open Collar Viscose DressLovely vibrant colour and swishy feel to the material. Usually buy size 10 but an 8 was a better fit for me.More reviews of this product (7)View product website

Mens Lambswool WaistcoatI love the fit, colour, quality of knitting, and the style, it is not too traditional or too alternative awkward.More reviews of this product (701)View product website

Button Through Linen DressIt is w.hat I ordered and looks good on. Delivery A1More reviews of this product (938)View product website

Nadia Organic Cotton Shirt Dressvery soft fabric; easy and cmfortable to wear and good for the costMore reviews of this product (2)View product website

Waist Panel Detail Tea DressDesign and not having to do any alterations. I am size 22 and often have to take up hems and sleeves. Liked the colour too.More reviews of this product (8)View product website

Cashmere And Merino Luxe Lounge HoodieThe softness and lightness of the wool.More reviews of this product (540)View product website

Lambswool Zip Thru CardiganEase of wear. Fashionable. Ideal to wear with a dress or jeans.More reviews of this product (1,060)View product website

Organic Cotton Showerproof Double Breasted MacNever received the product The mailing answered after many days and no help!!!!!More reviews of this product (1)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?