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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-us | Feefo

12,327 out of 12,326 reviews

Bonnie

Albuquerque NM

3 months ago

Date of purchase: 05/22/2024

What Bonnie said about WoolOvers:

Good delivery time

WoolOvers CS

WoolOvers

2 months ago

Good Evening, Thank you for taking the time to leave a positive 5 star review of our service. We appreciate your custom and look forward to you shopping with us again in the future. Best Wishes Victoria Customer Service Advisor

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/08/2024

WoolOvers CS

WoolOvers

3 months ago

Good Evening, Thank you for your 3-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Mel, Customer services.

Product reviews

Kathleen

Harpers Ferty, WV. USA

3 months ago

Date of purchase: 05/13/2024

What Kathleen said about WoolOvers:

Returns handled rapidly & efficiently.

WoolOvers CS

WoolOvers

3 months ago

Good Evening Kathleen, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Mel, Customer services.

Product reviews

Haven’t worn yet as this is summer. But I love the sweater. Fit is perfect, good quality, and beautiful colors. I am looking forward to wearing it in the Fall.

WoolOvers CS

WoolOvers

3 months ago

Good Evening Kathleen, Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review. Kind regards, Mel, Customer services.

Trusted Customer

3 months ago

Date of purchase: 05/13/2024

Everything.

WoolOvers CS

WoolOvers

3 months ago

Good Evening, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Mel, Customer services.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/18/2024

The representative was helpful, polite, and patient. Whew! One never knows what to expect these days...

WoolOvers CS

WoolOvers

3 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/16/2024

Fast delivery

WoolOvers CS

WoolOvers

3 months ago

Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Loved the style and the buttons, unfortunately it started to pill after one wearing.

WoolOvers CS

WoolOvers

3 months ago

Good morning, Thank you for your feedback. In regard to pilling, we do expect some pilling initially with natural fibres, however, this should be a temporary process. All wool has short and long fibres, the shorter fibers will naturally work their way to the surface and once these have gone you are left with long fibres that will not pill. The pills can easily be removed with a pilling comb and the pilling should settle after the first few wears and wash. We appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Louis

Brooklyn NY

3 months ago

Date of purchase: 05/10/2024

What Louis said about WoolOvers:

Nothing to love. Never received!!!!

WoolOvers CS

WoolOvers

3 months ago

Good Evening Louis, Thank you for your review, we are sorry you never received your order, we hope we can assist you again soon. Kind regards, Mel Customer services.

Product reviews

Deborah

3 months ago

Date of purchase: 05/10/2024

What Deborah said about WoolOvers:

Cost me a fortune to return to a smaller size and they are still too baggy.

WoolOvers CS

WoolOvers

3 months ago

Good Evening Deborah, Thank you for your review, we hope we can assist you again soon. Kind regards, Mel, Customer services.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/16/2024

WoolOvers CS

WoolOvers

3 months ago

Good Evening, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Mel, Customer services.

Product reviews

Patricia

Albany, NY

3 months ago

Date of purchase: 05/16/2024

What Patricia said about WoolOvers:

Had to return an item. The return drop off was very easy, and they notified me every step of the way until my refund was applied to my account. I couldn’t have asked for better customer service!

Product reviews

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About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

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0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

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WoolOvers Reviews

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Pointelle Open Cover UpI like the feel of the sweater but it runs really small. I usually wear a medium but all that was available was a large so I ordered the large. Seem...More reviews of this product (4)View product website

Patchwork Color Block SweaterHaven’t worn yet as this is summer. But I love the sweater. Fit is perfect, good quality, and beautiful colors. I am looking forward to wearing it ...More reviews of this product (4)View product website

Womens Linen Pocket Tunic DressThis dress is comfortable, flattering and easy care. The fabric is light but not flimsy. It has been a long time since I have had a dress like this an...More reviews of this product (125)View product website

Essential Cotton Zip CardiganLovely yarn, great style - especially the raglan sleeve which fits everyone. It was too large for my husband, and we were both sad to send it back....More reviews of this product (7)View product website

Lambswool Ladies Crew Neck CardiganLoved the style and the buttons, unfortunately it started to pill after one wearing.More reviews of this product (172)View product website

Cashmere and Merino V Neck CardiganNever received the order!!!!!!!More reviews of this product (90)View product website

Easy Fit Cropped JeanToo baggyMore reviews of this product (3)View product website

V Neck Cable CardiganGood fit and weight.More reviews of this product (1)View product website

Cashmere Merino Crew Neck CardiganPerfect fit, soft, and warm. Love the color too!More reviews of this product (246)View product website

Embroidered Yoke TopPerfect, color, fit, and appearance in general. Nice enough to wear out for something fancy, and casual enough to wear with jeans. Love it!...More reviews of this product (1)View product website

Gathered Sleeve Tea DressI had to send back the XS as it was a bit tight, and the customer service for the return was excellent! The small is a teensy bit big, but looks great...More reviews of this product (6)View product website

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