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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-us | Feefo

Displaying all 12,328 reviews

Mary R

Concord, MA

4 months ago

Date of purchase: 04/17/2024

What Mary R said about WoolOvers:

I ret'd my tunic one day after I received it and have still not rec'd my refund. Looks like it is lost in the process. I need to order two sizes b/c I don't know which one will fit best. I kept one

...

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WoolOvers CS

WoolOvers

3 months ago

Good morning Mary R,Thank you for your review, we are sorry for the delay with your refund, as we are based in the UK, this can take a while sometimes, I can see this has been refunded on 20 May, we apologise for the delay and inconvenience, we hope we can assist you again soon.Kind regards,Jason.Customer services.

Product reviews

Paula

Chapel Hill, North Carolina, USA

4 months ago

Date of purchase: 04/09/2024

WoolOvers CS

WoolOvers

3 months ago

Good morning Paula, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 04/09/2024

This is a very dependable company. You get what you order promptly and intact. It's nice to have a clothing company you can count on.

WoolOvers CS

WoolOvers

3 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Laura

Atlanta, GA

4 months ago

Date of purchase: 04/08/2024

What Laura said about WoolOvers:

Easy ordering, fast delivery. I was trying to get US Size 12/UK Size 16. I received US size 16, so will return to get the other size. The sizes are close enough, however, that I feel I can predict how

...

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WoolOvers CS

WoolOvers

3 months ago

Good morning Laura, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

The color is just what I wanted, a nicely saturated, medium (on the dark-to-light scale), Bay leaf or Eucalyptus leaf green. Not olive or muted "military fatigues" green, not bright pea green, but jus

...

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WoolOvers CS

WoolOvers

3 months ago

Good morning Laura, Thank you for your positive feedback, we are pleased you are happy with your trousers, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Trusted Customer

4 months ago

Date of purchase: 04/15/2024

the service is exellent!

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Donna

Silver Spring

4 months ago

Date of purchase: 04/08/2024

What Donna said about WoolOvers:

I frequently purchase sweaters from WoolOver’s for my husband and myself. I have recommended its products to others.

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

The cardigan is warm and fits well but it pills easily. I frequently need to shave off pills before wearing it anyplace other than around the house.

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your feedback. In regard to pilling, we do expect some pilling initially with natural fibres, however, this should be a temporary process. All wool has short and long fibres, the shorter fibers will naturally work their way to the surface and once these have gone you are left with long fibres that will not pill. The pills can easily be removed with a pilling comb and the pilling should settle after the first few wears and wash. We appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

I like the warmth and fit if the cardigan, but it pills easily.

WoolOvers CS

WoolOvers

4 months ago

Trusted Customer

4 months ago

Date of purchase: 04/15/2024

Service is FAST! Package arrived in excellent condition.

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 04/15/2024

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 04/07/2024

It is prompt and not constantly repetitive. I always look forward to your catalog and share it with my friends.

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Dan

Huntsville, AL, USA

4 months ago

Date of purchase: 04/13/2024

WoolOvers CS

WoolOvers

4 months ago

Good morning Daniel, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

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About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

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0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

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WoolOvers Reviews

Womens Linen Pocket Tunic DressComfortable & flatteringMore reviews of this product (125)View product website

Womens Linen Pocket Tunic DressMore reviews of this product (125)View product website

Cashmere Merino Classic V Neck CardiganLove the color. Reasonable price. Good quality.More reviews of this product (227)View product website

Womens Lambswool V Neck SweaterThe sweater is a beauty, just as pictured. The color is like the ocean in the distance. Wool is of finest quality and the weight and gauge are just wh...More reviews of this product (134)View product website

Cashmere and Merino Knitted Polo ShirtThese sweaters, as are all of my Woolover sweaters, are lovely. I just wish they'd had the black ones in my size. Oh well, next year. Cheers, A....More reviews of this product (124)View product website

Cashmere and Merino Knitted Polo ShirtSimple elegance and quality.More reviews of this product (124)View product website

Organic Cotton Relaxed TrouserThe color is just what I wanted, a nicely saturated, medium (on the dark-to-light scale), Bay leaf or Eucalyptus leaf green. Not olive or muted "milit...More reviews of this product (12)View product website

Textured Stitch Open Wide Collar CardiganMore reviews of this product (3)View product website

Birdseye Stitch Zip Thru CardiganMore reviews of this product (3)View product website

Lambswool Zip Thru CardiganI have four of them and love them all. The newer ones are softer but peel more, but still best on the market.More reviews of this product (269)View product website

Lambswool Ladies Crew Neck CardiganThe cardigan is warm and fits well but it pills easily. I frequently need to shave off pills before wearing it anyplace other than around the house....More reviews of this product (172)View product website

Lambswool Ladies Crew Neck CardiganI like the warmth and fit if the cardigan, but it pills easily.More reviews of this product (172)View product website

Linen JacketThe jacket is lovely and well made. I followed the measurements and chose the right size (I thought) but the jacket is about two sizes too large for ...More reviews of this product (6)View product website

Organic Cotton Scoop Neck TopWell made, comfortable due to natural fibers; it is a little large but will do. Color is true to catalog picture.More reviews of this product (20)View product website

Logan Cable Shawl Collar CardiganMore reviews of this product (8)View product website

Organic CamiMore reviews of this product (36)View product website

Picot Edge Double Button ShirtMore reviews of this product (1)View product website

Lapel JacketI love the color as well as the cut and feel of the material. It is versatile and can be used as casual or dressed up for work or events....More reviews of this product (6)View product website

Cashmere and Merino V Neck CardiganWell-made, top-quality wool, lighter than typical cardigans. Very elegant look and feel.More reviews of this product (90)View product website

Cashmere and Merino V Neck CardiganMore reviews of this product (90)View product website

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