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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-us | Feefo

Displaying all 12,330 reviews

Trusted Customer

4 months ago

Date of purchase: 04/02/2024

Fast response to questions

WoolOvers CS

WoolOvers

4 months ago

Good morning, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Way too big for me. Fabric lighter than I expected. Returned for refund that hasn't come thru yet. Note: on line and print catalogue show 2 different colors for same print dress. K

WoolOvers CS

WoolOvers

4 months ago

Good afternoon, Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, that was a printing error, sorry for the inconvenience, returns can take a little longer as we are based in the UK, you should receive your refund shortly, if not please call us, and we will be happy to assist you, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Trusted Customer

4 months ago

Date of purchase: 04/02/2024

order arrived quickly, however because it is a summer garment, if have not worn it yet. Our summer is not here yet.

WoolOvers CS

WoolOvers

4 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Carolee

4 months ago

Date of purchase: 04/02/2024

What Carolee said about WoolOvers:

Great sales and reliable shipping

WoolOvers CS

WoolOvers

4 months ago

Good afternoon Carolee, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Bonnie

Albuquerque NM

4 months ago

Date of purchase: 04/02/2024

What Bonnie said about WoolOvers:

Everything was great for this purchase and previous ones. Reasonable delivery time given the shipping from the UK.

WoolOvers CS

WoolOvers

4 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Robin

Oregon Coast

4 months ago

Date of purchase: 03/26/2024

WoolOvers CS

WoolOvers

4 months ago

Good afternoon Robin, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

I love the color and it fits me perfectly. It is a little more scratchy than a previous blended sweater that I purchased from you. I haven’t washed it yet, so I can’t say how well it will hold up in t

...

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WoolOvers CS

WoolOvers

4 months ago

Good afternoon Robin, Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

It is beautifully stitched and the yarn is a very nice organic cotton. The sleeves fit perfectly, but I have a long heavy torso and large breasts. The cropped style was too short for me. I gave the sw

...

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WoolOvers CS

WoolOvers

4 months ago

Good afternoon Robin, Thank you for your feedback, we are sorry you were not happy with your sweater, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Kathe

4 months ago

Date of purchase: 04/02/2024

WoolOvers CS

WoolOvers

4 months ago

Good morning Kathe, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Barbara

4 months ago

Date of purchase: 03/24/2024

What Barbara said about WoolOvers:

timely!!

WoolOvers CS

WoolOvers

4 months ago

Dear Barbara We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Trusted Customer

4 months ago

Date of purchase: 03/29/2024

WoolOvers CS

WoolOvers

4 months ago

Good Afternoon, Thank you for your positive feedback. We are delighted you are pleased with the service you have received and we really appreciate your time in leaving us a review. Kind Regards Mel

Product reviews

Trusted Customer

4 months ago

Date of purchase: 03/21/2024

Product reviews

Valerie K

Dayville, CT

4 months ago

Date of purchase: 03/21/2024

What Valerie K said about WoolOvers:

Quick service from UK.

WoolOvers CS

WoolOvers

4 months ago

Good morning Valerie K, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

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About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

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0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

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Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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WoolOvers Reviews

Open Textured Stitch CardiganFits right Nice feel and attractive patternMore reviews of this product (11)View product website

Button Through Linen DressWay too big for me. Fabric lighter than I expected. Returned for refund that hasn't come thru yet. Note: on line and print catalogue show 2 different ...More reviews of this product (43)View product website

Embroidered Yoke Sleeve Toplovely embroidery detail and 100% fine cotton material, recommend sizing down I usually wear medium but in most Woolover products I wear small....More reviews of this product (3)View product website

Lambswool Zip Thru CardiganThe precise knit and fit are like the “old days”. Wonderful product.More reviews of this product (269)View product website

Button Neck JacketWonderful fit. Length just right. Nice style.More reviews of this product (6)View product website

Cashmere and Merino Open Long CardiganI love the color and it fits me perfectly. It is a little more scratchy than a previous blended sweater that I purchased from you. I haven’t washed it...More reviews of this product (163)View product website

Textured Stitch Crew Neck SweaterIt is beautifully stitched and the yarn is a very nice organic cotton. The sleeves fit perfectly, but I have a long heavy torso and large breasts. The...More reviews of this product (1)View product website

Knitted Biker JacketMore reviews of this product (22)View product website

Essential Fairtrade Organic Cotton Breton TopLooks great - fits perfectlyMore reviews of this product (1)View product website

Frill Collar Popper Detail Topjust charmingly perfectMore reviews of this product (7)View product website

Basket Weave Textured Breton Stripe Sweaterlove it - great fit - great color combo stripe - the basket weave is quite fine & adds a bit of noveltyMore reviews of this product (2)View product website

Linen JacketMore reviews of this product (6)View product website

Womens Sausage Dog Ankle SockGreat quality. Arrived in a timely manner and the lady who received them as a gift loved them.More reviews of this product (8)View product website

Marled Stripe SweaterWool is my favorite sweater material. Sweater was a promised both size wise and color wise Have not worn yet but looking forward to it...More reviews of this product (3)View product website

Premium Milano Full Zip VestMy husband loves the warmth and comfort of wearing this vest.More reviews of this product (2)View product website

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