Once Covid passed, shipping to US has so improved and timely.
WoolOvers CS
WoolOvers
1 month ago
Dear Betsy
We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future.
Kind regards
Jackie
Customer Services
Product reviews
Disappointed. I’ve been buying these for almost 5 years. These shirts used to be a good length, now they have lost 1 1/2 to 2 inches. Are you only considering what the young want?? How about those th
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Trusted Customer
1 month ago
Date of purchase: 07/07/2024
Usually the clothes I have ordered were high quality and sent in a timely manner. Sizes were as shown and fit well.
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
The dress was too big for me and I did not care for the material. I don't think I will ever wear it. It was the smallest size available for this dress.
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, you do have 28 days to return full priced items, and 14 days for sale items, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Karen
St. Paul, Minnesota
1 month ago
Date of purchase: 07/06/2024
What Karen said about WoolOvers:
Usually I have no complaints, but I wait rather a long time to receive orders, by no fault of the company, so to learn that I must return a sale/clearance item with 14 days is disappointing.
WoolOvers CS
WoolOvers
1 month ago
Good morning Karen,
Thank you for your review, you have 14 days from when you receive the item to return, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Beautiful print and colors, but the cut is not for an average figure so it didn't fit well. I even took it to a seamstress to have it altered but I was told they couldn't raise the gathers beneath th
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WoolOvers CS
WoolOvers
1 month ago
Good morning Karen,
Thank you for your feedback, you have 14 days to return sale items from the date you receive your order, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
I love the soft fabric and the good color, plus the quality and fit of this blouse. I like button-front shirts that can be worn either solo or over a camisole top, and the roll-up sleeves are a bonus!
WoolOvers CS
WoolOvers
1 month ago
Good morning Karen,
Thank you for your positive feedback, we are pleased you are happy with your shirt, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Trusted Customer
1 month ago
Date of purchase: 07/07/2024
I haven't had much experience with the service so I don't feel comfortable commenting.
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your 4-star review, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Cotton/wool mix with 3/4 sleeves is just right for summer air conditioned buildings and cool evenings.
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Neckline and armholes are high enough to cover bra sides and staps. Perfect in a sleeveless dress. Love the pockets - they lie flat and they don't stick out emphasizing the hip area like some do.
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your dress, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Anna
1 month ago
Date of purchase: 07/11/2024
What Anna said about WoolOvers:
Ordering online was easy, and the garment arrived quickly after being shipped. I like that Woolovers offers garment care instructions too.
WoolOvers CS
WoolOvers
1 month ago
Good morning Anna,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
The garment is high quality, soft, gorgeous color, and shipped quickly. I bought it to add to my vintage style wardrobe as it has that lovely classic look.
WoolOvers CS
WoolOvers
1 month ago
Good morning Anna,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Trusted Customer
1 month ago
Date of purchase: 07/03/2024
already mentioned
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
I love my pointelle "sweater/coat"
Service was excellent!
WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Donna
Independence
1 month ago
Date of purchase: 07/03/2024
What Donna said about WoolOvers:
With this order, the items were shipped and arrived as expected. The items were as described and packaged very nicely. I know I can rely on Woolovers for superior customer service and support.
WoolOvers CS
WoolOvers
1 month ago
Good morning Donna,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
The fabric has a wonderful feel, the fit is absolutely perfect, the color is deep and gorgeous and I totally love it! The only teeny issue is the way the different materials reacted when the shirt was
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WoolOvers CS
WoolOvers
1 month ago
Good morning Donna,
Thank you for your positive feedback, we are pleased you are happy with your blouse, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Wonderful drape, smooth and light material. The pattern is fun and the shirt feels well made and designed with nice detailing in the placket and the shoulders. It's a trifle short for my body type, bu
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WoolOvers CS
WoolOvers
1 month ago
Good morning Donna,
Thank you for your positive feedback, we are pleased you are happy with your top, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
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Trusted Customer
1 month ago
Date of purchase: 07/09/2024
Outstanding service. Ordered two sizes, returned one because it was too small. The return was easy
WoolOvers CS
WoolOvers
1 month ago
Good Evening
Thank you for your 5 star review.
We are glad to see you have had a positive experience with us. We look forward to assisting you again soon.
If there is anything else we can assist you with please let us know.
Kind Regards
Mel
Customer Services
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Trusted Customer
1 month ago
Date of purchase: 07/07/2024
It was quick. I didn't get the catalog sale prices but when I called I was given a refund immediately. As far as the items ordered goes, it is hot and humid here and I haven't tried them. It will prob
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WoolOvers CS
WoolOvers
1 month ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
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Trusted Customer
1 month ago
Date of purchase: 07/07/2024
I haven't had any problems with the service.
WoolOvers CS
WoolOvers
1 month ago
Good afternoon,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Product reviews
Very flattering and super comfortable. The dress fits me very well.
WoolOvers CS
WoolOvers
1 month ago
Good afternoon,
Thank you for your positive feedback, we are pleased you are happy with your dress, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.