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WoolOvers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wool-overs-us | Feefo

Displaying all 12,325 reviews

Betsy

USA

1 month ago

Date of purchase: 07/15/2024

What Betsy said about WoolOvers:

Once Covid passed, shipping to US has so improved and timely.

WoolOvers CS

WoolOvers

1 month ago

Dear Betsy We are so grateful for your review. Thanks for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Product reviews

Trusted Customer

1 month ago

Date of purchase: 07/07/2024

Usually the clothes I have ordered were high quality and sent in a timely manner. Sizes were as shown and fit well.

WoolOvers CS

WoolOvers

1 month ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

The dress was too big for me and I did not care for the material. I don't think I will ever wear it. It was the smallest size available for this dress.

WoolOvers CS

WoolOvers

1 month ago

Good morning, Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, you do have 28 days to return full priced items, and 14 days for sale items, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Karen

St. Paul, Minnesota

1 month ago

Date of purchase: 07/06/2024

What Karen said about WoolOvers:

Usually I have no complaints, but I wait rather a long time to receive orders, by no fault of the company, so to learn that I must return a sale/clearance item with 14 days is disappointing.

WoolOvers CS

WoolOvers

1 month ago

Good morning Karen, Thank you for your review, you have 14 days from when you receive the item to return, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Beautiful print and colors, but the cut is not for an average figure so it didn't fit well. I even took it to a seamstress to have it altered but I was told they couldn't raise the gathers beneath th

...

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WoolOvers CS

WoolOvers

1 month ago

Good morning Karen, Thank you for your feedback, you have 14 days to return sale items from the date you receive your order, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

I love the soft fabric and the good color, plus the quality and fit of this blouse. I like button-front shirts that can be worn either solo or over a camisole top, and the roll-up sleeves are a bonus!

WoolOvers CS

WoolOvers

1 month ago

Good morning Karen, Thank you for your positive feedback, we are pleased you are happy with your shirt, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Trusted Customer

1 month ago

Date of purchase: 07/07/2024

I haven't had much experience with the service so I don't feel comfortable commenting.

WoolOvers CS

WoolOvers

1 month ago

Good morning, Thank you for your 4-star review, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Neckline and armholes are high enough to cover bra sides and staps. Perfect in a sleeveless dress. Love the pockets - they lie flat and they don't stick out emphasizing the hip area like some do.

WoolOvers CS

WoolOvers

1 month ago

Good morning, Thank you for your positive feedback, we are pleased you are happy with your dress, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Anna

1 month ago

Date of purchase: 07/11/2024

What Anna said about WoolOvers:

Ordering online was easy, and the garment arrived quickly after being shipped. I like that Woolovers offers garment care instructions too.

WoolOvers CS

WoolOvers

1 month ago

Good morning Anna, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 07/03/2024

already mentioned

WoolOvers CS

WoolOvers

1 month ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Donna

Independence

1 month ago

Date of purchase: 07/03/2024

What Donna said about WoolOvers:

With this order, the items were shipped and arrived as expected. The items were as described and packaged very nicely. I know I can rely on Woolovers for superior customer service and support.

WoolOvers CS

WoolOvers

1 month ago

Good morning Donna, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

The fabric has a wonderful feel, the fit is absolutely perfect, the color is deep and gorgeous and I totally love it! The only teeny issue is the way the different materials reacted when the shirt was

...

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WoolOvers CS

WoolOvers

1 month ago

Good morning Donna, Thank you for your positive feedback, we are pleased you are happy with your blouse, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Wonderful drape, smooth and light material. The pattern is fun and the shirt feels well made and designed with nice detailing in the placket and the shoulders. It's a trifle short for my body type, bu

...

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WoolOvers CS

WoolOvers

1 month ago

Good morning Donna, Thank you for your positive feedback, we are pleased you are happy with your top, we appreciate you taking the time to leave your review. Kind regards, Jason. Customer services.

Trusted Customer

1 month ago

Date of purchase: 07/09/2024

Outstanding service. Ordered two sizes, returned one because it was too small. The return was easy

WoolOvers CS

WoolOvers

1 month ago

Good Evening Thank you for your 5 star review. We are glad to see you have had a positive experience with us. We look forward to assisting you again soon. If there is anything else we can assist you with please let us know. Kind Regards Mel Customer Services

Trusted Customer

1 month ago

Date of purchase: 07/07/2024

It was quick. I didn't get the catalog sale prices but when I called I was given a refund immediately. As far as the items ordered goes, it is hot and humid here and I haven't tried them. It will prob

...

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WoolOvers CS

WoolOvers

1 month ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Trusted Customer

1 month ago

Date of purchase: 07/07/2024

I haven't had any problems with the service.

WoolOvers CS

WoolOvers

1 month ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

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About WoolOvers

Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.

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0845 073 1044

WOOL OVERS HOUSE, VICTORIA GARDENS, BURGESS HILL, West Sussex, RH15 9NB, United Kingdom

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WoolOvers Reviews

Soft Touch Jersey ShirtDisappointed. I’ve been buying these for almost 5 years. These shirts used to be a good length, now they have lost 1 1/2 to 2 inches. Are you only con...More reviews of this product (26)View product website

Soft Touch Jersey ShirtMore reviews of this product (26)View product website

Octavia Tencel™ Crepe Shift DressThe dress was too big for me and I did not care for the material. I don't think I will ever wear it. It was the smallest size available for this dre...More reviews of this product (1)View product website

Waist Panel Detail Tea DressBeautiful print and colors, but the cut is not for an average figure so it didn't fit well. I even took it to a seamstress to have it altered but I w...More reviews of this product (2)View product website

Soft Touch Jersey ShirtI love the soft fabric and the good color, plus the quality and fit of this blouse. I like button-front shirts that can be worn either solo or over a ...More reviews of this product (26)View product website

Silk and Cotton 3/4 Sleeve Crop CardiganCotton/wool mix with 3/4 sleeves is just right for summer air conditioned buildings and cool evenings.More reviews of this product (60)View product website

Womens Pocket Pinafore DressNeckline and armholes are high enough to cover bra sides and staps. Perfect in a sleeveless dress. Love the pockets - they lie flat and they don't st...More reviews of this product (102)View product website

Silk and Cotton 3/4 Sleeve Crop CardiganThe garment is high quality, soft, gorgeous color, and shipped quickly. I bought it to add to my vintage style wardrobe as it has that lovely classic ...More reviews of this product (60)View product website

Diamond Pointelle Longline Open CardiganI love my pointelle "sweater/coat" Service was excellent!More reviews of this product (4)View product website

Ladder Jersey BlouseThe fabric has a wonderful feel, the fit is absolutely perfect, the color is deep and gorgeous and I totally love it! The only teeny issue is the way ...More reviews of this product (1)View product website

Button Through Draw Cord Hem TopWonderful drape, smooth and light material. The pattern is fun and the shirt feels well made and designed with nice detailing in the placket and the s...More reviews of this product (2)View product website

Waist Panel Detail Tea DressVery flattering and super comfortable. The dress fits me very well.More reviews of this product (2)View product website

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