¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Experience Travel Group | Reseñas de servicio al cliente para https://www.feefo.com/reviews/experience-travel-group | Feefo

Mostrando 274 reseñas

Andy

Beverley East Yorkshire

6 years ago

Fecha de compra: 14/08/2018

Lo que Andy dijo sobre Experience Travel Group:

Right from the start this was just a brilliant experience and great way to book a special holiday. Becky is clearly very knowledgeable about Sri Lanka and took time to understand what we were looking

...

Leer todo

Ver la reseña del cliente completa

Marilynne Felderman

6 years ago

Fecha de compra: 06/08/2018

Lo que Marilynne Felderman dijo sobre Experience Travel Group:

Listen to what I expect. Presented a plan to use as a starting point. It was so good, we changed very little. Quick turnaround. Do what say will do

Ver la reseña del cliente completa

Paul Morgan

6 years ago

Fecha de compra: 22/07/2018

Lo que Paul Morgan dijo sobre Experience Travel Group:

Throughout the process of developing our Holiday, our agent (Holly) quickly understood what we were looking for (and hoping to avoid) and presented a programme that was a great fit with our hopes for

...

Leer todo

Ver la reseña del cliente completa

Jane Dawson

6 years ago

Fecha de compra: 11/07/2018

Lo que Jane Dawson dijo sobre Experience Travel Group:

Have just booked to go to Sri Lanka - Sara made it very easy to decide our itinerary with great ideas to help us achieve the holiday we wanted...including fly fishing!!

Ver la reseña del cliente completa

Mark Richards

6 years ago

Fecha de compra: 10/07/2018

Lo que Mark Richards dijo sobre Experience Travel Group:

Prompt and attentive.

Ver la reseña del cliente completa

Elaine Jeffrey

Clacton on Sea

6 years ago

Fecha de compra: 19/06/2018

Lo que Elaine Jeffrey dijo sobre Experience Travel Group:

From my first enquiry their responses were prompt. They listened to what we wanted and made sure that is what we had. Very efficient and courteous. We would recommend them.

Ver la reseña del cliente completa

Yvonne Hunt

6 years ago

Fecha de compra: 05/05/2018

Lo que Yvonne Hunt dijo sobre Experience Travel Group:

We would highly recommend Experience Travel Group. Very knowledgeable and friendly staff who put together a fantastic Itinery for us. A really different experience to other travel companies we looked

...

Leer todo

Sam

Experience Travel Group

6 years ago

Thank you both for your kind words. We look forward to talking to you more as the anticipation rises for the trip itself!

Ver la reseña del cliente completa

Cliente de confianza

6 years ago

Fecha de compra: 15/05/2018

Excellent communication

Ver la reseña del cliente completa

Andrew Harrison

6 years ago

Fecha de compra: 10/05/2018

Lo que Andrew Harrison dijo sobre Experience Travel Group:

Excellent personal service - highly recommended

Ver la reseña del cliente completa

Alison Jones

6 years ago

Fecha de compra: 25/04/2018

Lo que Alison Jones dijo sobre Experience Travel Group:

Excellent service, very helpful people but very slow client portal!

Sam

Experience Travel Group

6 years ago

Dear Alison,

Thank you so much for your kind comments about the service you received and also for your feedback about the speed of our customer portal. We are really sorry that the speed issue led you to mark us down to 4/5 as the portal is there to make things easier for our clients. It has made us extra determined to try and solve the IT issues we are currently having and work out why it is running slowly from time to time.

Please do let me know directly if you have any further comments and I would be happy to take up the matter personally. In the meantime, please do let the consultant know how we can help in the run up to your holiday.

Kind regards,

Sam Clark
Managing Director

Ver la reseña del cliente completa

¿No ha recibido una invitación?

Acerca de Experience Travel Group

Experience Travel Group’s specialism centres on Sri Lanka, India and South East Asia. Their knowledge and expertise allows them to craft the perfect itineraries for their fellow travellers so they can immerse themselves fully in their chosen destination at a pace that suits them. All holidays are based around experiences which help travellers make their own discoveries. Their consultants provide a truly personal service, coordinating every trip from beginning to end.

Leer todo

02079247133

7 Prescott Place, Clapham, London, Greater London, SW4 6BS, United Kingdom

¿Por qué confiar en las reseñas de Feefo?

Más información sobre Feefo