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Reseñas de Fox & Sons | Reseñas de servicio al cliente para https://www.feefo.com/reviews/fox-sons | Feefo

Mostrando 3,288 reseñas

Cliente de confianza

7 years ago

Fecha de compra: 24/05/2017

Fox&Son's Hastings branch has not completed exchange my property they owed me £400 they have not exchange flat keys to get £400 from buyer and did not paid me and I'm not satisfied their service at al

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Paul

Fox & Sons

7 years ago

Hi there, thank you for taking the time to leave a review of the team in Hastings on Feefo. It is really disappointing to see that you feel the service offered merited a 1* review. I have spoken to both the Branch Manager and the Complaints Dept regarding the £400.00, this figure pertained to a private agreement between yourself and the purchaser for service charges still owed and a futon mattress. Our Complaints Dept. refuted your complaint and offered £75.00 to you. As our complaints procedure has been exhausted you have been advised to write to the Property Ombudsman if you are still unhappy about the outcome. TPOS can be reached on:

The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP

T: 01722 333306

E: admin@tpos.co.uk

W: www.tpos.co.uk

Again, we are very sorry that you feel dissatisfied and I hope that this information has helped. Best Regards.

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Mr & Mrs Haycock

7 years ago

Fecha de compra: 28/04/2017

Lo que Mr & Mrs Haycock dijo sobre Fox & Sons:

The reason I went with fox and sons was a very good impression I got meeting Joshua on the day of valuation. Thought he had lots of enthusiasm and seem very keen so I believed they'd be able to find a

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Cliente de confianza

7 years ago

Fecha de compra: 06/06/2017

Outstanding service and kept us informed of developments at every stage (unlike previous estate agents we have used). The prospect of moving again daunted us, but the process was made stress free.

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Mrs Schofield

Amesbury

7 years ago

Fecha de compra: 23/05/2017

Lo que Mrs Schofield dijo sobre Fox & Sons:

Promised the world then had to be chased every step the way to a sale - examples as follows 1. Promised to arrange viewing day ASAP but had to be chased to set a date 2. After 6 weeks had failed to p

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Mrs Russell

7 years ago

Fecha de compra: 01/06/2017

Lo que Mrs Russell dijo sobre Fox & Sons:

Customer service was nil and they need to fulfill there promises

Paul

Fox & Sons

7 years ago

Hello Mrs Russell, thank you for taking the time to leave a review of the Fox & Sons team in Gosport on Feefo. It is really disappointing to hear that you felt as though the customer service offered was nil and that promises were not fulfilled throughout. We take all feedback very seriously and will pass over your comments to the branch for the team to review. If you would like to expand on any of the issues further then please don't hesitate to email socialmedia@sequencehome.co.uk and we will be more than happy to look into this for you. Best Regards.

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Cliente de confianza

7 years ago

Fecha de compra: 22/04/2017

Excellent service and sale achieved in a short time at the asking price.

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Cliente de confianza

7 years ago

Fecha de compra: 31/05/2017

Got the advertising and sales support correct and achieved a quick sale with them

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Cliente de confianza

7 years ago

Fecha de compra: 05/06/2017

Generally very pleased. Good standard of marketing and lots of viewings. Sometimes viewings were a bit late notice

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Ms Kendall-Hill

Plympton

7 years ago

Fecha de compra: 08/05/2017

Lo que Ms Kendall-Hill dijo sobre Fox & Sons:

Fox came to me highly recommended and they proved themselves to me also, they are very pro-active, professional and full of enthusiasm, just what you need to sell your home quickly. And that's what th

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Mrs Hulbert & Miss Dalmas

7 years ago

Fecha de compra: 01/06/2017

Lo que Mrs Hulbert & Miss Dalmas dijo sobre Fox & Sons:

Very efficient, sold quickly, sales rep Jo very very nice and was on the ball.

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¿No ha recibido una invitación?

Acerca de Fox & Sons

Fox & Sons were established in 1868 and are one of the most successful estate agents in the South, with branches stretching from Cornwall to East Sussex right across the South Coast. With over 60 branches and a specialist auctions division too Fox & Sons are well placed to help with your move. Fox & Sons are also part of the Sequence Group, a national estate agency network of over 320 offices.

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

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