Hello! Thank you for taking time to review our servide and products. However, we can see that your package has been delivered and received by a specific person (we have the name) on Monday 15th of July at 5.20pm. You can see all info
here . So, we cannot understand why you say that you have not received it. If you need any info or help, please email us to eshop@frezyderm.gr . Kind regards, Frezyderm Team