Hello, thank you for your time to send us your review! Regarding your order, we have arleady replied to all your emails. We have sent you the tracking number and have informed you that your package has been delivered and received by a specific person on Monday 1st July. We replied to all your emails immediately trying to provide you all necessary info. We are not able to deliver our products to all countries. In our online store, it's clear where we are delivering. Kind regards, Frezyderm Team!