Reseñas de Holiday Homes in Italy

Thank you for your constructive feedback please. We shall look into this issue. Good to hear you had a great time in our villa Regards Holiday Homes in Italy

Hi David Thank you for your feedback. However, we feel it is a little harsh to comment about you booking the incorrect villa, which was nothing to do with us, therefore not sure how we could have improved this. The two names of the villas are Arezzo Villa and Villa Arrezzo Vista. All our communication and links were clear about which villa you had booked. With regards to the phone not being answered, apologies for that. We had to reduce the team during the pandemic and are not yet back up to full strength, however, I do not recall you leaving an answer phone message for us to call you back. We are primarily an internet-based business and always respond to emails as soon as possible and always call people back when they leave a message. Indeed, there are very few reviews on the property itself, it can be difficult to obtain these from clients and we are working on ways to encourage our clients to do this. Kind regards Holiday Homes in Italy