¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de My 1st Years | Reseñas de servicio al cliente para https://www.feefo.com/reviews/infinity-reliance-limited | Feefo

Cliente de confianza

4 hours ago

Fecha de compra: 01/09/2024

Very easy to order prompt delivery.

Reseñas de productos

0

Cliente de confianza

8 hours ago

Fecha de compra: 31/08/2024

Very good service. Kept me updated throughout the whole process

Aleksandra

My 1st Years

8 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

0

Cliente de confianza

10 hours ago

Fecha de compra: 02/09/2024

Pleased with order . Took a while to arrive.

Reseñas de productos

0

Cliente de confianza

12 hours ago

Fecha de compra: 31/08/2024

Aleksandra

My 1st Years

10 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Reseñas de productos

It looks stunning and it is very soft. I am very happy with my purchase, I am sure my niece will love it too!

Aleksandra

My 1st Years

10 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

They don’t seem very comfortable but they are very cute. As I bought it for a 6-12 months old baby, it will be perfect.

Aleksandra

My 1st Years

10 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

The package came in a lovely box, well presented and carefully packed.

Aleksandra

My 1st Years

10 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

0

Cliente de confianza

1 day ago

Fecha de compra: 29/08/2024

After having received personalised backpack and lunchbag I discovered there was a rip on the back of lunchbag. After emailing company regarding sending back for a replacement, they couldn't have been

...

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Aleksandra

My 1st Years

10 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Reseñas de productos

0

Cliente de confianza

1 day ago

Fecha de compra: 30/08/2024

Aleksandra

My 1st Years

10 hours ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with the Customer Service team. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Reseñas de productos

It came damaged and cracked for my son’s first birthday. Whilst the customer service was brilliant and the table itself is lovely, we were quite disappointed that the first one we received was broken.

Aleksandra

My 1st Years

10 hours ago

Hi, thank you for your feedback. We are very sorry that your first order arrived damaged. We have raised this issue with our team to ensure it is addressed moving forward. We are glad to hear that the replacement arrived in good condition. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Customer Services team.

0

TI

Tina

London

1 day ago

Fecha de compra: 28/08/2024

Lo que Tina dijo sobre My 1st Years:

Quick dispatch, communication could be better.

Aleksandra

My 1st Years

10 hours ago

Hi, thank you for taking the time to share your feedback. We’re sorry to hear that you are not happy with the level of branding on our items. We strive to create products that not only meet quality standards but also align with our customers' preferences. Your insights are invaluable to us, and we appreciate you bringing this to our attention. We are always looking to improve and will certainly consider your comments as we review our designs and branding strategy. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management team.

Reseñas de productos

Sweet little item, makes a nice gift. If you don’t mind gauche branding all over it and the gift box, which therefore went unused. Whilst a nice item, you lose a star for the in-your-face branding

...

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Aleksandra

My 1st Years

10 hours ago

Hi, thank you for taking the time to share your feedback. We’re sorry to hear that you are not happy with the level of branding on our items. We strive to create products that not only meet quality standards but also align with our customers' preferences. Your insights are invaluable to us, and we appreciate you bringing this to our attention. We are always looking to improve and will certainly consider your comments as we review our designs and branding strategy. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management team.

Good quality, spoilt by gauche branding. It’s not classy to use a gift box with branding all over it, so I didn’t use it.

Aleksandra

My 1st Years

10 hours ago

Hi, thank you for taking the time to share your feedback. We’re sorry to hear that you are not happy with the level of branding on our items. We strive to create products that not only meet quality standards but also align with our customers' preferences. Your insights are invaluable to us, and we appreciate you bringing this to our attention. We are always looking to improve and will certainly consider your comments as we review our designs and branding strategy. If you wish to speak further about your experience, please send an email over to support@my1styears.com with the subject 'Feefo - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management team.

0

ST

Sylvia Thompson

Belfast

1 month ago

Fecha de compra: 31/07/2024

Lo que Sylvia Thompson dijo sobre My 1st Years:

Great customer service

Aleksandra

My 1st Years

1 month ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Shannon, Management Team, My 1st Years

Reseñas de productos

Beautiful personalised gift, love ordering for new born and young children

Aleksandra

My 1st Years

1 month ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Shannon, Management Team, My 1st Years

0

Cliente de confianza

1 day ago

Fecha de compra: 30/08/2024

Aleksandra

My 1st Years

1 day ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Reseñas de productos

0

Cliente de confianza

1 day ago

Fecha de compra: 30/08/2024

Quick service.

Aleksandra

My 1st Years

1 day ago

Hello! Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again! Best regards, Aleksandra, Management Team, My 1st Years

Reseñas de productos

0

Reseñas de My 1st Years

Personalised Wooden Woodland Animals Music BoxBeautiful gift for new baby. Arrived promptly and in excellent condition. Would definitely recommend(46) reseñas más de este productoVer sitio web del producto

Recyclable Eco-BoxA little disappointed as it had advertising on it, so I wouldn’t give it as a present, but will keep for storage. I can’t complain too much as it was ...(3,316) reseñas más de este productoVer sitio web del producto

Personalised The Gruffalo Bedtime Story Gift SetChristening gift along with Royal Mint Gruffalo coin. Came in lovely presentation box .(2) reseñas más de este productoVer sitio web del producto

Luxury Gift BoxBeautiful gift box . Present for a Christening .(5,825) reseñas más de este productoVer sitio web del producto

Personalised Pink Bunny RobeIt looks stunning and it is very soft. I am very happy with my purchase, I am sure my niece will love it too!(29) reseñas más de este productoVer sitio web del producto

Personalised Pink Bunny High Top TrainersThey don’t seem very comfortable but they are very cute. As I bought it for a 6-12 months old baby, it will be perfect.(14) reseñas más de este productoVer sitio web del producto

Personalised Orange Tree Toys Cow Wooden PuzzleWell made and beautiful.(1) reseñas más de este productoVer sitio web del producto

Personalised Orange Tree Toys Wooden Push-Along Sheep ToyWell made and adorable, I am sure my niece will love it.(2) reseñas más de este productoVer sitio web del producto

Luxury Gift BoxThe package came in a lovely box, well presented and carefully packed.(5,825) reseñas más de este productoVer sitio web del producto

Personalised Lion Backpack & Lunch Bag Gift SetArrived with a rip on the back. Emailed company about returning n getting replaced. Yet to hear back.(21) reseñas más de este productoVer sitio web del producto

Personalised CardsGood quality, unfortunately had a rip on back of lunchbag. That has been resolved via email. Customer service is top notch.(636) reseñas más de este productoVer sitio web del producto

Luxury Gift BoxGood quality. Looks great(5,825) reseñas más de este productoVer sitio web del producto

Personalised Wooden Children's Activity TableIt came damaged and cracked for my son’s first birthday. Whilst the customer service was brilliant and the table itself is lovely, we were quite disap...(19) reseñas más de este productoVer sitio web del producto

Personalised Lion Backpack & Lunch Bag Gift SetLovely!(21) reseñas más de este productoVer sitio web del producto

Personalised Wooden Woodland Animals Music BoxSweet little item, makes a nice gift. If you don’t mind gauche branding all over it and the gift box, which therefore went unused. Whilst a nice i...(46) reseñas más de este productoVer sitio web del producto

Luxury Gift BoxGood quality, spoilt by gauche branding. It’s not classy to use a gift box with branding all over it, so I didn’t use it.(5,825) reseñas más de este productoVer sitio web del producto

Personalised Knitted Dinosaur Soft ToyBeautiful personalised gift, love ordering for new born and young children(8) reseñas más de este productoVer sitio web del producto

Personalised Ditsy Print HandbagBeautiful personalised gift(2) reseñas más de este productoVer sitio web del producto

Personalised Pink Bunny High Top TrainersExcellent product and service.(14) reseñas más de este productoVer sitio web del producto

Luxury Gift Box(5,825) reseñas más de este productoVer sitio web del producto

Personalised Pink Spot Snack BagGreat quality. Daughter loves it. No problems as of yet :)(5) reseñas más de este productoVer sitio web del producto

Luxury Gift BoxGreat quality :)(5,825) reseñas más de este productoVer sitio web del producto

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?