Lo que John William dijo sobre Land Rover Insurance & Accident Assistance:
By sending me the £250 excess refund that was promised
Customer Care
Land Rover Insurance & Accident Assistance
2 years ago
Dear John,
Thank you for making us aware of the delay. I asked our Customer Services Team to contact you directly and I understand that your excess refund has now been paid. Apologies for the delay, and I trust that this is now resolved.
JW
John William
2 years ago
No it hasn’t!
Despite your response I still have not received the refund so I would be very grateful if you could chase this up for me. The fault was your. You had attempted to input the wrong bank details!
Customer Care
Land Rover Insurance & Accident Assistance
2 years ago
Apologies John. It seems the refund had been processed but the payment hadn't reached your account. I understand we have subsequently been in touch to confirm your receipt of the refund. I hope that this is now resolved for you, and apologise that you had to chase again.
Every aspect of the claim was handled very quickly and efficiently. No hesitation in recommending to other people and I intend to renew my policy with them when the time comes.
Lo que Darren dijo sobre Land Rover Insurance & Accident Assistance:
Had issues at first getting a hire replacement vehicle and being mid informed about who insured the vehicle but after that at the start found the service very good after having to extend the insurance
Lo que Bernard dijo sobre Land Rover Insurance & Accident Assistance:
The response was positive and supportive from the start a total contradiction to the response I received from my Insurance Company despite the cut and dried fact of third party admitted liability.
Lo que Robert dijo sobre Land Rover Insurance & Accident Assistance:
The car had only sustained a broken wheel arch spat and a scraped alloy wheel. It was collected on the Wednesday as agreed but after being informed earlier in the process that it would only take three
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
