¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Romans | Reseñas de servicio al cliente para https://www.feefo.com/reviews/romans | Feefo

Mostrando 1,978 reseñas

Cliente de confianza

11 years ago

Fecha de compra: 18/08/2013

Great communication and very helpful at keeping us up to date with what was going on. Thank you for helping us find somewhere so quickly

Romans

11 years ago

Thank you for you positive coments about the Aldershot office. Richard O'Neill Regional Lettings Manager

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Cliente de confianza

11 years ago

Fecha de compra: 18/08/2013

The service was initially excellent when we were looking at the property, negotiating and signing contracts etc. Friendly and very efficient but when we moved in and found the place filthy they washe

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Romans

11 years ago

I am disappointed to read your feedback and would like the opportunity to apologise and discuss the details further should you wish to. My contact details are below. Kind regards, John Sumner Regional Lettings Director

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Cliente de confianza

11 years ago

Fecha de compra: 25/08/2013

A very good service. My only criticism on the viewings for new lets would be that you speak to 4 or 5 different people and information and feedback does not get passed on. Even though I was told tha

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Romans

11 years ago

Your comments are greatly appreciated. Your feedback has been taken on board and this is something that we will endeavour to work on. A personal service is something that we always strive to achieve and I apologise that your experience was not as personalised as it could have been. If you would like to discuss this further with me, please feel free to contact me on the details below. Kind regards. John Sumner Regional Lettings Director 01189 538 715

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Cliente de confianza

11 years ago

Fecha de compra: 18/08/2013

Service is good, but they did not try to negotiate with landlord about rent fee cost down at all. After contract, I talked with landlord directly and I felt it was possible if they did. To sum up, go

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Romans

11 years ago

Thank you for your comment. I am pleased to hear that you felt you recieved good service. I would like to apologise that you felt we were inflexible regarding negotiating the rental, if you would like to discuss this further, please contact me on the details below. Kind regards, John Sumner Regional Lettings Director 01189 538 715

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Cliente de confianza

11 years ago

Fecha de compra: 18/08/2013

Really great look around with Eillie, Smooth handover on moving in day and brilliant check in service

Romans

11 years ago

Thank you for your positive feedback. I am delighted to read that you have had a positive experience with us and would also like to thank you for personally mentioning the service you received from Ellie. Kind regards. John Sumner Regional Lettings Director

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Cliente de confianza

11 years ago

Fecha de compra: 18/08/2013

Failed to supply the information requested. It would appear that they can deduct money without having to justify themselves.

Romans

10 years ago

Thank you very much for your feedback, I apologise in the length of time it has taken to respond to you and would like the opportunity to discuss your experience with you directly. Please contact me on the details below. Tim Allen Lettings Manager Lower Earley 01189 450 863

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Cliente de confianza

11 years ago

Fecha de compra: 14/07/2013

Romans

11 years ago

Thank you for taking the time to tell us your comments regarding your recent purchase. I am glad everything went smoothly for you and I hope that next time, you will ask Romans to act on your sale aswell. If you need any help or advice in the future, please do not heistate to contact us. Mark Wright Senior Sales Manager Bracknell 01344 404705

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Cliente de confianza

11 years ago

Fecha de compra: 14/07/2013

Romans

11 years ago

Thank you for taking the time to give us your comments regarding the service you received. Our aim is to offer a smooth and stress free sales transaction and this is the reason we do offer a complete property package, which as you say, covers all the bases and can all be done under one roof. Thank you for using Romans and if you do require any further help or advice, please feel free to contact me. Mark Wright Senior Sales Manager Bracknell 01344 404705

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Cliente de confianza

11 years ago

Fecha de compra: 29/08/2013

Your Reading Branch staff are always most helpful and welcoming. Thank you! Mrs Kelly

Romans

11 years ago

Your positive feedback is greatly appreciated Mrs Kelly. Kind regards, John Sumner

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Cliente de confianza

11 years ago

Fecha de compra: 29/08/2013

Always efficient

Romans

11 years ago

Thank you for your positive feedback. Kind regards, John Sumner Regional Lettings Director

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Acerca de Romans

Romans – Award winning Estate Agency and Lettings Agency. With almost 30 years’ experience in Berkshire, Buckinghamshire, Hampshire, Middlesex, Oxfordshire and Surrey, we offer expert help with all your property needs – from selling or letting your property to helping you find your perfect home to buy or to rent.

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01344 753218

Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 3GZ, United Kingdom

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