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Reseñas de The Alphabet Gift Shop

https://www.thealphabetgiftshop.co.uk
Valorada
Excepcional

Uniquely Personalised Gifts

Servicio
4.9
/5
Producto
4.7
/5

5

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2

1

32

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34

valoraciones en el último año

Mostrando 310 reseñas
Cliente de confianza
4 years ago
Fecha de compra: 31/07/2020
Product is worth 5stars and is beautifully made. Customer service is worth 1star, they dont respond to all emails and dont ask permission before they use photos of personalised items on website and d
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Vicky
The Alphabet Gift Shop
4 years ago
Hi, I am so sorry that a photograph of your cushion was used on one of our other platforms, please be assured that this has now been removed. Regarding the communication, our records show that all of your emails we replied to, however, I can see that there was a misunderstanding regarding the cushion complaint for which I can only apologise.
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CK
Chandrika Krishna
4 years ago
Fecha de compra: 12/08/2020
Lo que Chandrika Krishna dijo sobre The Alphabet Gift Shop:
Incorrect order delivered and we had to return the product
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Vicky
The Alphabet Gift Shop
4 years ago
Hi Chandrika, I'm so sorry that we didn't get your order right first time and it had to be returned. I understand that we sent the correct item out immediately and enclosed a pre-paid post bag for the return.
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AC
angela congdon
4 years ago
Fecha de compra: 27/07/2020
Lo que angela congdon dijo sobre The Alphabet Gift Shop:
Very pleased
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Cliente de confianza
4 years ago
Fecha de compra: 19/07/2020
Excellent service- arrived quickly. Excellent quality and lovely personalisation.
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MC
Michele Cheetham
4 years ago
Fecha de compra: 21/07/2020
Lo que Michele Cheetham dijo sobre The Alphabet Gift Shop:
Good service lovely product would recommend to others
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GU
Guest
4 years ago
Fecha de compra: 04/07/2020
Lo que Guest dijo sobre The Alphabet Gift Shop:
Ordered without a problem. I don't remember seeing a projected delivery date. I know things are currently delayed but I ended up emailing on 16/07 - I did have a reply, which was great on 17/07 to s
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Vicky
The Alphabet Gift Shop
4 years ago
Thank you for your feedback. I'm sorry to hear that the service you received was not up to our usual high standards and that you didn't receive the communications expected. We are looking in to why you didn't receive the dispatch email. I was, however, pleased to see that you were happy with your order once it arrived.
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Cliente de confianza
4 years ago
Fecha de compra: 14/07/2020
Excellent received promptly
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Cliente de confianza
4 years ago
Fecha de compra: 03/07/2020
Nice item however no communication from Alphabet with regard to despatch. Did not respond to email either 🙁
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Vicky
The Alphabet Gift Shop
4 years ago
Hi,I am so sorry to hear that you didn't receive a reply to your email, please accept my apologies for this oversight. Regarding dispatch, you should have received an email notification when you're order left us with a tracking number. I was, however, glad to hear that you were happy with the product when it arrived. Best wishes, Victoria
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FL
First Last
4 years ago
Fecha de compra: 24/03/2020
Lo que First Last dijo sobre The Alphabet Gift Shop:
A very good experience
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0
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DM
Dave Martin
5 years ago
Fecha de compra: 11/09/2019
Lo que Dave Martin dijo sobre The Alphabet Gift Shop:
Nice and sweet website. Will shop again.
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Acerca de The Alphabet Gift Shop
Our mission is to surprise and delight every customer every day, so when we buy for our shops and for our website we look for beautifully made, thoughtfully designed, inspiring products that we would love to have in our own homes. Products that are made in the UK, and specifically in Derbyshire & Staffordshire are particularly appealing and we are constantly amazed at the skill and talent of our local designer makers. Our own Alph & Betty collection of bags, cushions, aprons and baby gifts are lovingly designed and made at our Burton-on-Trent studio and are all created to allow for the addition of embroidered or printed personalization.
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01283 749933
9-10 Union Street, Burton on Trent, Staffordshire, DE14 1AA, United Kingdom
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Acerca de The Alphabet Gift Shop
Our mission is to surprise and delight every customer every day, so when we buy for our shops and for our website we look for beautifully made, thoughtfully designed, inspiring products that we would love to have in our own homes. Products that are made in the UK, and specifically in Derbyshire & Staffordshire are particularly appealing and we are constantly amazed at the skill and talent of our local designer makers. Our own Alph & Betty collection of bags, cushions, aprons and baby gifts are lovingly designed and made at our Burton-on-Trent studio and are all created to allow for the addition of embroidered or printed personalization.