Dear Valued Customer,
Thank you for your feed back, we are pleased to hear that our service was quick for you, but disappointed to hear that you are not happy with the style of earrings that you chose. If your earrings are unworn please return them to us in their original packaging and we will be happy to give you a full refund or exchange them for another item of the same value. If we can be of any further service please email us at customer-services@pearlcompany.co.uk or call us on 01908 523 155.
Best regards
Pearl Customer Services Team