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Reseñas de The Wool Company | Reseñas de servicio al cliente para https://www.feefo.com/reviews/the-wool-company | Feefo

10,767 de 10,766 reseñas

Ian Ravenscroft

St Austell, Cornwall

1 month ago

Fecha de compra: 17/07/2024

Lo que Ian Ravenscroft dijo sobre The Wool Company:

The staff were helpful and informative.

Reseñas de productos

lisa

lincolnshire

1 month ago

Fecha de compra: 18/07/2024

Lo que lisa dijo sobre The Wool Company:

The customer service is exceptional, it should be a template for every business to follow. I was not sure on what colour or size to purchase & they kindly went to the warehouse to take photos so I co

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Sam C

The Wool Company

1 month ago

Thank you for your kind comments and 5-star feedback. As a small UK business, we do pride ourselves on providing excellent customer service, so to hear you found it exceptional has really made our day. It's always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Reseñas de productos

the colour is beautiful and the sheepskin is very thick and dense, my dog finds it very comfortable. Her hairs do not stick to it so very easy to shake off to clean.

Sam C

The Wool Company

1 month ago

Thank you for taking the time to leave a 5-star review. We are very pleased to hear that your dog and yourself are happy with your Large Luxury Sheepskin Pet Bed, it is a beautiful colour. These skins have been shorn down to 25 mm and then highly ironed or polished to create a sublime feel. They are literally irresistible for both humans and pets. They are untrimmed and therefore still have the shaggy edges creating a unique 'Boho' style trim.

Sue Hetherington

Swansea

1 month ago

Fecha de compra: 22/07/2024

Lo que Sue Hetherington dijo sobre The Wool Company:

Customer service from the Wool Company deserves 10 stars not 5. I have been looked after by both Eileen and Sam now, and they are both brilliant - lovely friendly people and super helpful. This time

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Sam C

The Wool Company

1 month ago

Hello Sue and thank you for your wonderful comments. The Wool Company Team are delighted you have received such excellent customer service from us, this has really made our day, thank you! We are so pleased the sheepskin we helped you with was the perfect choice for you and that you would highly recommend us. The Wool Company is a small UK business and takes pride in offering beautiful products in all of our ranges. We are always happy to help, thank you.

Reseñas de productos

This is my second rug from the Wool Company. The natural Welsh Torddu sheepskin is just as beautiful, though completely different from the natural fleece from the West Country. He has the most beaut

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Sam C

The Wool Company

1 month ago

Thank you for leaving us such a fabulous 5-star review and taking the time to upload a photo. We have to agree he has the most beautiful markings and looks amazing in your living room. The Wool Company Team are looking forward to welcoming you back soon and helping with your next purchase.

Cliente de confianza

1 month ago

Fecha de compra: 18/07/2024

Delivered quicker than expected!

Sam C

The Wool Company

1 month ago

Thank you for the 5-star feedback. How wonderful to hear the blanket arrived so quickly.

Reseñas de productos

Lovely blue colour, size and quality for an over the couch pop of colour and so cozy! Thats why this is my third mohair blanket from this brand!

Sam C

The Wool Company

1 month ago

We agree, the Sofia Mohair Blanket in Ocean is such a lovely colour blue. The opulent mohair fibres offer amazing softness and warmth, we can see why you have three. Thank you for taking the time to leave a 5-star review, we hope to welcome you back in the future.

Cliente de confianza

1 month ago

Fecha de compra: 22/07/2024

The product was delivered on time and well wrapped . I found the website difficult to navigate. I wanted 2 products, but couldn’t find a way to put both on the same order. This means I had to pay a

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Sam C

The Wool Company

1 month ago

Thank you for your comments, we understand how frustrating this can be. The Wool Company Team are always happy to help either through our live chat or over the telephone. Should you have any problems in the future please do not hesitate to get in touch and we can help resolve any issues.

Reseñas de productos

Cliente de confianza

1 month ago

Fecha de compra: 21/07/2024

Arrived on time

Sam C

The Wool Company

1 month ago

Thank you for your feedback, it's always good to hear our items are delivered on time.

Reseñas de productos

Cliente de confianza

1 month ago

Fecha de compra: 21/07/2024

Excellent service, the description & size of the rug stated on the website was 100% accurate & the colour of the rug was fabulous 🌟

Sam C

The Wool Company

1 month ago

Thank you for taking the time to leave a 5-star review. We are pleased that the information given on our website is accurate and helpful.

Reseñas de productos

Incredible quality , the rug arrived super quickly & it was well packaged. The rug looks fabulous on my Wooden floor, so happy , I’m so pleased I will definitely order more! Thank you 🙂

Sam C

The Wool Company

1 month ago

Thank you for taking the time to leave a review and we do agree they are of good quality. It's always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.We are delighted to receive such positive comments and look forward to your next purchase, thank you.

jessica lynch

Dublin

1 month ago

Fecha de compra: 21/07/2024

Lo que jessica lynch dijo sobre The Wool Company:

Prompt delivery, looks and feels lovely!

Sam C

The Wool Company

1 month ago

Thanks for the 5-star review. It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly.

Reseñas de productos

Kerry Meddick

1 month ago

Fecha de compra: 16/07/2024

Lo que Kerry Meddick dijo sobre The Wool Company:

Efficient and fast delivery

Sam C

The Wool Company

1 month ago

It is always good to know that items ordered are dispatched quickly and that they arrive to our customers promptly. Thank you for leaving a 5-star review.

Reseñas de productos

Cliente de confianza

1 month ago

Fecha de compra: 15/07/2024

Quick delivery

Sam C

The Wool Company

1 month ago

Thank you for leaving us 5-star feedback and it's great to hear your hat was delivered quickly.

Reseñas de productos

I like the round head hugging shape, which I was looking for. The colour/flecks are nice - it looks good. The weave is quite loose which may allow some rain & midges to pass through (not thoroughly te

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Sam C

The Wool Company

1 month ago

Thank you for your positive comments and feedback. As with most wool, it does tend to soften with use and time, wool is a 100% renewable, biodegradable, and natural product. It is an 'active fibre' that reacts to changes in body temperature helping you to stay warm in cold weather and cool during hot weather.

¿No ha recibido una invitación?

Acerca de The Wool Company

We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.

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01208 821113

Higher Hill Farm, Cardinham, Bodmin, Cornwall, PL30 4EG, United Kingdom

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¿Por qué confiar en las reseñas de Feefo?

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Reseñas de The Wool Company

Eco Tanned Icelandic Shorn SheepskinWe were given helpful advice by the staff and were able to choose a sheepskin which blends well with the decor of our lounge.(8) reseñas más de este productoVer sitio web del producto

Large Luxury Sheepskin Pet Bed - Cornsilkthe colour is beautiful and the sheepskin is very thick and dense, my dog finds it very comfortable. Her hairs do not stick to it so very easy to sha...(106) reseñas más de este productoVer sitio web del producto

Natural Torddu SheepskinThis is my second rug from the Wool Company. The natural Welsh Torddu sheepskin is just as beautiful, though completely different from the natural fle...(45) reseñas más de este productoVer sitio web del producto

Sofia Mohair Blanket OceanLovely blue colour, size and quality for an over the couch pop of colour and so cozy! Thats why this is my third mohair blanket from this brand!...(3) reseñas más de este productoVer sitio web del producto

Double Sheepskin LochI love the size and colour of the sheepskin rug. I have given it a 4 rather than 5 as I found it to be quite rough. I thought it would be softer....(2) reseñas más de este productoVer sitio web del producto

Luxury Pashmina Shawl LinenBought as a gift and is beautiful and soft and well presented in the box . I hope that they will also find the gift delightful .(2) reseñas más de este productoVer sitio web del producto

British Sheepskin Rug LinenIncredible quality , the rug arrived super quickly & it was well packaged. The rug looks fabulous on my Wooden floor, so happy , I’m so pleased I will...(6) reseñas más de este productoVer sitio web del producto

Large Luxury Sheepskin Pet Bed - SilverLooks and feels lovely(106) reseñas más de este productoVer sitio web del producto

Sheepskin Insoles - 8.5 - 9 UK, EURO 43A good fit and really toasty too, but also bearable in boots in the summer.(57) reseñas más de este productoVer sitio web del producto

Soft Merino Beanie MidnightI like the round head hugging shape, which I was looking for. The colour/flecks are nice - it looks good. The weave is quite loose which may allow som...(3) reseñas más de este productoVer sitio web del producto

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?