It is disappointing to hear that the Mattress Topper has not worked out for you. The reviews on this product are normally very good, and normally achieve high ratings. The product description is indicative of the fibres and thickness.
" A beautifully crafted, reversible mattress topper with a deep 400gsm Merino wool pile for the colder months, with a luxurious 550gsm lambs wool filling. Can be turned over to use the super-soft, high-quality Japura cotton cover over the warmer months. At 2.5 cm thick the topper is a substantial natural fibre layer to place on top of your mattress to give added comfort and support.
A fully elasticated skirt keeps the mattress topper in place, at 38cm deep, it is wide enough to accommodate even the thickest mattresses.
This topper can be used with an electric blanket (put the topper over the blanket). Let your skin breathe freely to give you a scientifically proven more restful night's sleep."
We are sorry that this Merino Wool Mattress Topper has not yet made a difference but hopefully, it will prove an investment over time. Our policy on Bedding is to ensure our customers only receive 'new/unused' products.