Reseñas de SportsShoes.com

Good Afternoon, Thank you for taking the time to leave a review. I am really sorry to hear of your experience. I can see that you attempted to cancel the order whilst it was in transit to you. We cannot do this so we are communicating with the courier so that your parcel can be returned to us as quickly as possible. Once this is done we will contact you further. Thank you again for sharing your experience. Take care and have a good day. Kind regards, Aneela

Good Afternoon, Thank you for taking the time to leave a review. I am happy to know that you were satisfied with your order. If there is anything else you need please contact us and we will be happy to help. Kind regards, Aneela

Good Afternoon Paul, Thank you for taking the time to leave a review. I am really sorry to hear of your experience. We do not currently manage returns so there is no specific right way to send your item back to us. You can just send this back using a specific delivery service of your choice. Thank you again for coming forward and notifying us of your experience. We really value your feedback and we will be looking into this to see how we can improve. Kind regards, Aneela

Good Afternoon Aidan, Thank you for taking the time to leave a review. I am really sorry to hear this item is not a good fit for you. We appreciate the information you have provided us with. It will be helpful to our other customers who are wanting to purchase this type of shoe. Thank you again for sharing your experience. Take care and have a good day. Kind regards, Aneela

Good Afternoon, Thank you for taking the time to leave a review. I am sorry to hear of your experience. The return timeframe heavily depends on the service you use to return the parcel. This is not something that we can control. Once we receive the parcel we aim to process this within 24-48 hours. You are welcome to return your items with a different courier with a faster return timeframe if this is more suitable for you. Thank you again for notifying us of your concern via this review. Take care and have a good day. kind regards, Aneela

Good Afternoon, Thank you for taking the time to leave a review. I am really sorry to hear of your experience. We would like to look into this further for you. Please can you send some images of the item you received to customerservice@sportsshoes.com with the subject FAO Aneela. Please can you also send an image of the invoice. Once we have this we will try to hlp you in any way that we can. Thank you again for notifying us of your experience via this review and allowing us the opportunity to make things right for you. Kind regards, Aneela