Bott and Co Solicitors arvostelut

Thank you for your review and are sorry that you are unhappy with the service provided. We have reviewed your file and agree that there were delays throughout your claim, and that correspondence and contact with you fell below our standards, we apologise for this. With regards to the settlement amount, you have been compensated correctly as per the Whiplash Tariff system introduced with the Civil Liability Act 2018. We appreciate that the settlement figure may have been less than you were expecting, however we are unfortunately bound by the tariff system. Kind regards Bott and Co.

Thank you for your review. We are sorry that you are unhappy with the service provided. A review of your file suggests that your claim was settled upon your instructions to rely on the medical evidence obtained and begin negotiations. Your claim settled for the correct amount as per the Whiplash Tariff System implemented in May 2021 with the Civil Liability Act 2018. With regards to the fees taken from the compensation, the fees were clearly explained to you at the outset of the claim, your agreement was provided by electronic signature and verbally during the initial call. We would be happy to discuss your comments further should you wish to contact us directly. Kind regards Bott and Co.