Bott and Co Solicitors arvostelut

Thank you for your review. We are sorry that you are disappointed with our service. Our charges are outlined in our terms and conditions and were agreed by you. Unfortunately, the airline did not respond to our letters and as such, we had to issue court proceedings to recover your compensation. We note we provided you with full updates periodically and informed you what action we were taking. We are pleased we were able to recover your compensation. Kind regards, Bott and Co.

Thank you for your review and we are sorry that you are unhappy with the service provided. We can confirm all losses were submitted to the Defendant in accordance with the expenses questionnaire you completed. When we received an offer of settlement for your claim, we contacted you with a clear breakdown of what had been offered for each head of loss. We then settled the claim following your instructions to do so. We can see that there were some issues regarding communication at the start of the claim prior to your file being allocated to a specific handler, which we apologise for. However, it would seem once allocation had been completed that there were no delays with communication and all queries were addressed promptly. Should you wish to discuss your claim further, please do not hesitate to contact us directly. Kind regards, Bott and Co.

Thank you for taking the time to leave us a review. We are sorry that you are disappointed with our service. Our charges are outlined in our terms and conditions and were agreed by you. Unfortunately, your claim was placed on hold pending a case at the Supreme Court. It did take a while for the court to deal with that claim which was out of our control. We note we provided you with full updates periodically and informed you what action we were taking. We are pleased we were able to recover your compensation. Kind regards, Bott and Co.

Thank you for your review. We are sorry that you are disappointed with our service. We sent a letter of claim to the airline asking them to compensate you for your flight delay. Unfortunately, the airline did not respond. As a result, we had to issue court proceedings and ask the court to enter Judgment against the airline. We note we provided you with full updates periodically and informed you what action we were taking. We are pleased we were able to recover your compensation. Kind regards, Bott and Co.