Hello, very impressed the first time we visited the shop. It was a welcoming atmosphere, keith who guided us through the booking process made it easy and a pleasure.
As our first booking was Reschedul
Service from staff was good but booking site was another story. After booking this was then cancelled and had to do it over again
Chris
Caledonian Travel
5 years ago
I apologise for the difficulties you had with our site. We are always looking at ways to improve and I would be grateful if you could provide specific details which I will look into addressing. The best email address to contact us on being customerservices@caledoniantravel.com
We booked a holiday to liverpool.At time of booking we were told we had got the last two seats on the coach.Three days later we were told the tour was cancelled!!!.(due to lack of numbers?)If you are
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Lue kokonaan
Chris
Caledonian Travel
5 years ago
Thank you for taking the time to provide us with your feedback. I have looked into why you would have been told you had taken the last two seats on the coach and then your tour has been cancelled. The explanation is the that the tour was cancelled at the hotel's request. Following us contracting this date with the hotel Liverpool football club have been drawn to play Porto at home in the quarter final of the champions league and all leisure breaks surrounding this fixture have been removed. I apologise for the convenience caused and I am pleased you were able to find and alternative, but I would like to assure you that the member of our team you spoke with was in fact telling you the truth. Thanks
I got the best service possible taking into account that I was booking for a trip to Shetland in January 2020.
The girl answered all my questions very satisfactorily.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.