After booking in February my sister and brother in law were the only ones sitting on the drivers side of the bus until a month later other passengers booked and got priority to our first row seats and
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Chris
Caledonian Travel
5 years ago
Thank you for taking the time to provide us with your feedback. The issue surrounding the seat movement on your upcoming break is not with other passengers taking priority, but rather a merged coach. Could I please ask going forward that when booking if you advise us with regards to issues with your knee and hip, if it is necessary to merge coaches and move seats we will do all we can to ensure your booking requirements are fulfilled. In terms of your previous holiday if a driver is instructing to clients to sit where they like I would encourage you call our office and this will be addressed immediately. Your specific allocated seats are reserved throughout the duration of your break.
I discovered after booking that we are booked into a hotel in Leeds North, where we unfortunately stayed 2 years ago. It is the worst hotel in the UK & I contacted your booking department to see if t
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Chris
Caledonian Travel
5 years ago
Thank you for taking the time to provide us with your feedback. I regrettably note your booking has been cancelled and for your previous experience at this property 2 years ago. I can confirm we constantly monitor the performance of all of our hotels and that you were advised correctly with regards to the minimal complaints recieved so far this year. The Historic York and Yorkshire Dales Superdeal break is sold as select accommodation with the hotel being allocated and named closer to departure. I would point out we offer many alternatives to the superdeal options all with named accommodation if this would possibly be a preferable option. Many Thanks
Customer service very good very helpful staff when booking your holiday.
Buses very clean and comfortable, drivers pleasant and helpful.
Hotels so far been good with good variety of food on offer.
Booking online or in the travel shop is easy. You see the seats that are available and all the info you need to make a booking. Holidays always good value for money.
The girl who dealt with us was pleasant and helpful.
We have travelled with Caledonian before and have always found it a great experience. We are looking forward to our trip to Ireland.
Would highly
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.