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Cassidy Travel Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/cassidy-travel | Feefo

Näytetään kaikki 2,690 arvostelua

Lyon

Blessington

8 years ago

Ostopäivä: 21/06/2016

Mitä Lyon sanoi Cassidy Travel:

Easy to book online and a great price

Näytä koko asiakasarvostelu

Dillon

Athlone

8 years ago

Ostopäivä: 29/02/2016

Mitä Dillon sanoi Cassidy Travel:

Had an excellent trip to Tenerife and booking with Cassisy Travel made life a lot easier for me

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Tolan

Cambrils

8 years ago

Ostopäivä: 22/02/2016

Mitä Tolan sanoi Cassidy Travel:

From time of Enquiry to booking And management I found customer service to be excellent and delivered in a friendly professional manner

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Glynn

Dublin

8 years ago

Ostopäivä: 01/03/2016

Mitä Glynn sanoi Cassidy Travel:

The site was easy to work as i wouldn't be great on the computer the conformation emails came through straight away so very pleased

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Luotettu asiakas

8 years ago

Ostopäivä: 25/02/2016

Quick and easy, no messing around.

Näytä koko asiakasarvostelu

Ger O'Mahony

Bishopstown Cork

8 years ago

Ostopäivä: 21/06/2016

Mitä Ger O'Mahony sanoi Cassidy Travel:

I attempted to book a break that I saw on Aertel travel page... it gave a telephone no. 0818...to contact which I duly did to be advised that I was in contact with the shop and they would have to re-q

...

Lue kokonaan

Paul

Cassidy Travel

8 years ago

Hi Gerard,

Many thanks for your feedback, I am happy to hear that your online experience was good however the service you received through our shops is not acceptable, I will investigate this further and revert back directly to your email used at time of booking.

With our online site, we do offer exclusive discounts compared to the shops which are online offered if you book online, unfortunately we are unable to process one4all vouchers online, but for future reference if you call our dedicated online team on 01-8779827 the guys will assist with these types of voucher and bookings.

Gerard, at the moment we are looking for feedback on the online experience, which if Im correct was an enjoyable one for yourself, may I ask you to consider changing your rating on this feedback to reflect this as it has an adverse effect on our online site, and as advised I will most certainly be investigating your feedback on our shops.

Any questions or further notes please email me pkelly@cassidytravel.ie

Kind Regards

Paul

Web Development & Online Marketing Manager

The Cassidy Group

Ger O'Mahony

8 years ago

Thanks Paul for your prompt reply... I have no problems with the website to date... the proof will be in visiting Prague next month in will it be as it says on the tin...I've rerated as I do believe the website experience was very good.. even looked there again earlier this am re a further trip in Sept. on the 21st June the number phoned was 0818332500 as advised on Aertel.. I was redirected to phone 01-8735000 which I did at 09.42 the call lasted 49 secs (earlier call to 0818 had lasted 4.53) which included a please hold and advise that the One4All card was not acceptable on line. No alternative method of how to use the card was offered. The purpose of both calls was to ascertain how the card could be used as the site was silent on same and the contact given was the 0818 no maybe you need to look at this matter on the site. Kind Regards Ger

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Luotettu asiakas

8 years ago

Ostopäivä: 24/06/2016

Great company to book with...cheapest prices! Will defo book again!

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Luotettu asiakas

8 years ago

Ostopäivä: 16/06/2016

Couldn't do enough for me. I was a right nuisance requesting so much info and different dates. Thrilled with the help I got

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Fagan

Co.Meath

8 years ago

Ostopäivä: 16/02/2016

Mitä Fagan sanoi Cassidy Travel:

A great holiday great price everything went very well,told everyone bout the service and price.

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M.Faherty

Dublin

8 years ago

Ostopäivä: 22/06/2016

Mitä M.Faherty sanoi Cassidy Travel:

The Service I received online while booking a short break in London was excellent. Also all my experiences with the staff at Liffey Valley has always been very good as well.

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Etkö ole saanut arvostelukutsua?

Tietoja: Cassidy Travel

With 30+ years of experience, Cassidy Travel is Ireland’s leading local travel agent. We have over 100 expert travel advisors across nine travel shops, an online store open 24/7, and help thousands of Irish customers book their holiday with confidence every year. We don’t just sell travel. We love to travel. Our experts fly all over the world, experiencing the destinations we offer. We book holidays to worldwide destinations, offering friendly advice and support to families, couples, adventurers, sunseekers & more. Our customers have voted us Ireland’s best travel agent and we’re a multi-award winner too. So when we give you our expert recommendation, we have the knowledge to back it up from city breaks and beachside escapes to cruises and far-flung adventures. Come and try us out today!

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0818-332500

24-25 Lower Liffey Street, Dublin, County Dublin, 00355, Ireland

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