Hi Leoni,
Thank you very much for your feedback, It is highly appreciated.
I am so pleased to hear that you are happy with the garments. Sorry to hear that a previous order didn't quite go according to plan.
After discussing your order with Richard and Tracy, I have confirmed that all was resolved with this. Further steps have also been implemented to ensure the smooth flow of all future orders.
Feel free to contact me via email or telephone should you require any further assistance. It would be my pleasure to assist you.
All the Best,
Gabi Morelli