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Eversure Insurance arvostelut

Arvioitu
Erinomainen
Palvelu
4.6
/5

5

4

3

2

1

1,326

282

37

22

89

1,756

arviota viimeisen vuoden aikana

Näytetään kaikki 9,944 arvostelua
Luotettu asiakas
9 years ago
Ostopäivä: 01/02/2015
Straight forward to use
Luotettu asiakas
9 years ago
Ostopäivä: 27/01/2015
Very good price and quick to acknowledge a last-minute change which I made.
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Eversure Insurance
Eversure Insurance
9 years ago
Thanks for the great feedback. We’re really pleased that we were able to help you with your policy alteration so quickly. We always aim to respond within 24 ‘business hours’ so we don’t keep our customers waiting or wondering. Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 01/02/2015
Needs modern encryption however
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Eversure Insurance
Eversure Insurance
9 years ago
Thank you for your feedback. We take the security of our customer’s data very seriously. All payments are processed offsite by Worldpay, one of the world’s leading payment companies. We do not process or store any Credit Card details on eversure.com. Our site uses encryption, but if there are any other specific areas of our site that you are concerned about, please do let us know and we will review immediately with our in-house developers. For the sake of security, we would appreciate an email to customer.service@eversure.com Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 24/01/2015
Easy to navigate website and great price
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Eversure Insurance
Eversure Insurance
9 years ago
Thank you for your very kind feedback. We’re glad that you found everything straight forward in readiness for your holiday later in the year. Here’s to looking forward to sunnier climes! Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 25/01/2015
My only gripe was that we had a leaflet code to obtain a 10 per cent discount on line. When it came to checkout it wasn't obvious how to obtain this, and so I missed out an approximately £12 saving on
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Eversure Insurance
Eversure Insurance
9 years ago
Many thanks for your feedback and for purchasing. We are really keen to support independent cycle retailers and therefore provide them with Promotional Codes free of charge. I believe that you didn’t enter the full URL (or website address) which is on the leaflet. In addition, there is a further opportunity to enter the code during the purchase. Nonetheless, would you mind forwarding us your Promotional Code and, we will refund the discount you would have received during purchase, and make sure the independent cycle retailer is credited with your purchase. Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 21/01/2015
Very prompt reply to initial email enquiry and further communication/questions.
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Eversure Insurance
Eversure Insurance
9 years ago
Thank you for you kind feedback. We have positioned our excess amounts to reflect our claims experience and to keep our premiums as low as possible. If we were to reduce the excess amounts, the chances are we would then need to increase our premiums. However we totally understand your point and when we carry out our next review, we will see what we can do. Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 21/01/2015
Good value for money and great customer service
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Eversure Insurance
Eversure Insurance
9 years ago
Thank you for your ‘Excellent’ feedback. We’re glad that we were able to answer your questions prior to renewal and really pleased that you have taken another policy with us. Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 16/01/2015
A bit disappointed that renewal quote was inflated with a discount code added in the email offer that made it the same as purchasing from scratch again... feels purposely misleading/dishonest..!
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Eversure Insurance
Eversure Insurance
9 years ago
Thank you for your feedback and thank you for renewing. If you get a new quote at www.eversure.com/camera (as if you were a new customer) you will see that your renewal discount is 100% genuine. I have checked our records and last year you made a change to your policy that increased your sum insured. As a result you paid a pro-rata premium to increase your cover through to expiry. After the renewal discount, you have paid less this year than you paid in total for last year. Please do not hesitate to contact us should you wish any further clarification, you may reply to this feedback or email us at customer.service@eversure.com or call 01483 347333. Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 16/01/2015
Very straight forward. But of course the proof is in the pudding, I just hope I don't ever need to claim. Thanks for the ease of use.
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Eversure Insurance
Eversure Insurance
9 years ago
We’re really pleased that you found everything straight forward and really appreciate the ‘Excellent’ feedback. We agree that ‘the proof is in the pudding’ and should you need to contact us regarding any changes or a claim we hope that you also find your experience as positive as our other existing customers. Many thanks Ian Pollicott Eversure Insurance
Luotettu asiakas
9 years ago
Ostopäivä: 16/01/2015
Excellent customer service.
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Eversure Insurance
Eversure Insurance
9 years ago
It was a pleasure sorting everything out for you in time and we sincerely appreciate the ‘Excellent’ feedback. Please do not hesitate to contact us again at customer.service@eversure.com or call us on 01483 347333 if you have any queries in the future. Many thanks Ian Pollicott Eversure Insurance
Tietoja: Eversure Insurance
Having been in the insurance industry since 2008, Eversure know their way around a policy. Eversure specialise in a variety of insurance products including: breakdown, car hire excess, photography, drone, cycle and caravan. They work with some of the best product-specific underwriters in the UK who are experts in their fields. Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website.
Lue kokonaan
1-3 Bury Street, 1-3 Bury Street, Guildford, Guildford, Surrey, GU2 4AW, United Kingdom
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Tietoja: Eversure Insurance
Having been in the insurance industry since 2008, Eversure know their way around a policy. Eversure specialise in a variety of insurance products including: breakdown, car hire excess, photography, drone, cycle and caravan. They work with some of the best product-specific underwriters in the UK who are experts in their fields. Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website.