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Hi Deborah, Thank you for your feedback and we are really glad that you had a fantastic holiday overall. I’m really sorry you were disappointed with the initial briefing and the length of the instruction. Our local teams are contactable before and during your cruise to try and make the experience as enjoyable and stress free as possible so it’s disappointing to know you didn’t have the relaxing experience you, and we, would have wanted. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com

Hi Jacinta, Thank you for your feedback. We're really glad that you had a good holiday overall. It is disappointing if there were items that were not up to standard during your cruise - I would have hoped we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time from start to finish. We have taken your feedback on board and hope to welcome you back on board in future.

Hi Paul, Thank you for your feedback and I’m really sorry you did not have the fabulous experience we, and you, would have wanted. If you spotted any potential maintenance problems or were disappointed with the standards of cleanliness and equipment during your cruise, I would have hoped you were happy with the way in which we responded at the time. Our local teams are contactable throughout your cruise in case you have questions or need help - I’m sorry if our service levels did not meet your expectations. This is disappointing to hear. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com

Hi Graeme, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.

Hi Alan, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.

Hi Sue, thank you for your feedback and I’m really glad that you had a good holiday overall despite the issues experienced with the boat. We do try to be clear about any costs upfront so it’s disappointing that these were more than you expected. We have very much taken on board your feedback and if there is anything further we can help with, please feel free to contact customerservice@leboat.com

Hi Chris, thank you for your feedback. We're glad that you had a great holiday overall and we look forward to welcoming you back on board another cruise soon.

Hi Kevin, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.

Hi Patrick, thank you for your feedback. We're so glad that you had a great holiday and we look forward to welcoming you back on board another cruise soon.