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Le Boat arvostelut

Arvioitu
Poikkeuksellinen
Palvelu
4.8
/5
Tuote
4.8
/5

5

4

3

2

1

20

6

0

0

0

26

arviota viimeisen vuoden aikana

Näytetään kaikki 569 arvostelua
AC
Ann Carey
Seattle
5 years ago
Ostopäivä: 08/06/2019
Mitä Ann Carey sanoi Le Boat:
We had several problems with mechical aspects of Vision 14. The pump, impeller, emptying holding tanks, an improper repair to the hull (starboard side now) lead to delay for mechanic to apply duct ta
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Heather Whiting
Le Boat
5 years ago
Thanks for your feedback and we are very sorry you did not have the fabulous experience we, and you, would have wanted and that you were disappointed with some mechanical problems you experienced during your cruise. We would have hoped you were happy with the way in which we responded at the time. Our local teams are contactable throughout your cruise in case you have questions or need help - I’m sorry if our service levels did not meet your expectations. This is disappointing to hear. If we can be of any further help at all, please feel free to contact our team at cusotmerservice@leboat.com. We would be happy to discuss this further.
Tuotearvostelut

1
Jaa
GS
George Singer
Rancho Santa Margarita
5 years ago
Ostopäivä: 10/06/2019
Mitä George Singer sanoi Le Boat:
The boats are nice, but they are not completely checked out before handing them to the customer. We found problems and missing items after we departed. (one shower did not work)
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Heather Whiting
Le Boat
5 years ago
We're glad that you enjoyed the boat and your cruise despite those things that did not meet your expectations. We hope we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time start to finish. Thanks for your feedback. We have forwarded your comments to base operations and if there is anything further we can help with, please feel free to contact customerservice@leboat.com
Tuotearvostelut

0
Jaa
SM
Scott Matirne
5 years ago
Ostopäivä: 08/06/2019
Mitä Scott Matirne sanoi Le Boat:
The Horizon 5 boats were outstanding and the LeBoat team ensured that everything was just perfect on each of the two boats we rented. The staff was very responsive to our service request when we need
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Lue kokonaan
Tuotearvostelut

0
Jaa
RF
RF
Colorado
5 years ago
Ostopäivä: 15/06/2019
Mitä RF sanoi Le Boat:
The boat was almost new, and luxurious. We only had one technical problem, which they talked us through on the phone. Bronwin in the office and Sterling checking us out, were both excellent.
Tuotearvostelut

0
Jaa
GM
Greg Mulvany
5 years ago
Ostopäivä: 05/06/2019
Mitä Greg Mulvany sanoi Le Boat:
The boat was generally in mediocre condition. The heating worked only in the aft cabin. The air conditioning did not work at all. When called about the air conditioning, they responded within a reason
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Heather Whiting
Le Boat
5 years ago
Thank you for your comments and constructive feedback. We are sorry for the discomfort you experienced due to the hot weather during your cruise and the inability of the air conditioning to cool sufficiently. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you despite responding quickly. We value your feedback as it will help us improve our operations and services going forward and we have shared your comments with the base team so that they can take action. With a fleet of over 900 boats in over 40 models of cruiser, we hope that you will reconsider chartering with Le Boat again in the future. We would love to have another opportunity to offer you the wonderful cruise experience expected.
Tuotearvostelut

1
Jaa
CL
Chris Lukasevich
Jim Thorpe
5 years ago
Ostopäivä: 15/06/2019
Mitä Chris Lukasevich sanoi Le Boat:
What a wonderful trip!!! One week with 9 others and we never got in each other’s way on the Horizon 5! So roomy!!! Everything we needed was on hand and the staff was so informative and available. Coul
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Tuotearvostelut

0
Jaa
DF
Diane Fannan
5 years ago
Ostopäivä: 19/06/2019
Mitä Diane Fannan sanoi Le Boat:
Le Boat's service was excellent.
Tuotearvostelut

0
Jaa
MM
Michael Miller
5 years ago
Ostopäivä: 01/06/2019
Mitä Michael Miller sanoi Le Boat:
Port office staff was helpful and thorough. Orientation to boat was too short/fast as there's lots of information to convey.
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Heather Whiting
Le Boat
5 years ago
Thank you for taking the time to send your comments. We endeavor to offer a thorough training and quick response to calls, so we are very glad to hear that you felt the base staff was helpful and thorough. We have sent your feedback to the base for their review and hope to welcome you aboard another Le Boat cruise in the future.
Tuotearvostelut

0
Jaa
RX
Ricardo Xavier
RIO DE JANEIRO
5 years ago
Ostopäivä: 05/06/2019
Mitä Ricardo Xavier sanoi Le Boat:
O sistema de reserva on line é extremamente fácil de navegar, fazer as escolhas e utilizar. A estrutura e o serviço oferecido pela Le Boat é de muita qualidade. Achamos que o barco não estava adequada
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Tuotearvostelut

0
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WH
Woody Henderson
5 years ago
Ostopäivä: 10/06/2019
Mitä Woody Henderson sanoi Le Boat:
Small base, well run. Boat was older but clean and ready and worked great.
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Heather Whiting
Le Boat
5 years ago
Thank you for offering your positive feedback on your recent Le Boat cruise in the Netherlands. We are gratified to hear that you enjoyed both the service and the region. We hope to welcome you on board another Le Boat vacation soon.
Tuotearvostelut

0
Jaa
Tietoja: Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
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93 N Park Place Blvd, Clearwater, Florida, FL 33759, United States
Miksi Feefo-arvosteluihin voi luottaa?

Tietoja: Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.